Thrive by Shopventory

We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!

I used this app to better assist me with my inventory. I really like that it allows me to set PAR levels & separate products by which location I want them sold at. Tons of control - definitely recommend it.

Staff from Shopventory is available for you if you have any question or need help using this inventory app. Hannah is who was assign to my account and is very knowledgeable about shopventory and can help you figure out how to use the app to its full potential. Highly recommend.

Customer. Service. I could write novels about how much the team at Shopventory has helped our business transition from an old school, paper pushing brick and mortar into an online business that helped us survive during the pandemic. The simplicity of the UI but the capabilities of the software are unmatched. We initially used this as a bridge between Clover and Shopify to bring our store online and now we are launching into Shopify POS and even though we could do MOST things directly through Shopify, the customer service keeps me coming back to Shopventory. There are a few analytics and financial tracking aspects that Shopventory does outperform Shopify on so those are also reasons, but getting to chat with the team any time I have a question is the number one. It's like chatting to friends and I always walk away with a smile on my face with the interactions. I can't give them enough stars. They deserve the galaxy.

This comment is about the customer service experience I had with two agents. Rio and Alejandro were excellent is assisting me with figuring out an error that I was receiving. They worked through the evening and then followed up with me first thing the next morning to see if the fix we tried worked. It did indeed and provided me with the information about what steps I needed to take to remediate any duplication issues. Much appreciated.

Customer service is amazing!! They always get me an answer when needed! And a great connection between my POS and online site.

I was having trouble figuring out where the integration to my Shopify site went for each product with the new updates. I did the help chat and Danielle was quick and resolved my issue with easy videos she sent to help me understand where I needed to go with the new navigation.

Rio was extremely prompt with answering my questions today, as is the rest of the Shopventory/Thrive team. I always get the help I need and love their integration. It's especially clutch that they recently added Vendors and Product Types to sync to their integrations. This has saved me a lot of time in my job and I appreciate how much they try to make changes based on what they hear from their customers.

great customer service. Always a quick reply via chat for support. Nice integrations and easy to manage.

Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.