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Alejandro Raines was really helpful everytime I reached out to him, taking the time to explain everything with detail and patience. we´re happy with thrive!
Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.
A+++++ highley recommended for brick and mortar plus shopify integration!
Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!
Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!
Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.
We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.
We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!
Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!
You need to invest time into this full featured app, but totally worth it. Also, their support it excellent.
Thank you so much for this 5 star review! We're happy to have you as a customer.
Customer. Service. I could write novels about how much the team at Shopventory has helped our business transition from an old school, paper pushing brick and mortar into an online business that helped us survive during the pandemic. The simplicity of the UI but the capabilities of the software are unmatched. We initially used this as a bridge between Clover and Shopify to bring our store online and now we are launching into Shopify POS and even though we could do MOST things directly through Shopify, the customer service keeps me coming back to Shopventory. There are a few analytics and financial tracking aspects that Shopventory does outperform Shopify on so those are also reasons, but getting to chat with the team any time I have a question is the number one. It's like chatting to friends and I always walk away with a smile on my face with the interactions. I can't give them enough stars. They deserve the galaxy.
Hi and thank you for this 5-star review! Congrats on the growth :-)
We're glad you find value in the analytics we provide to your business. We have many more improvements coming out!
Thanks a ton and take care.