Rezensionen (119)

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 94 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 1 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
Bearbeitet am 8. Juni 2022

Shopventory has the solutions for all your bundling needs. Easy integration, easy to manage stock, and most importantly, an A+ support team. They're extremely responsive, friendly, and they do right by you to get a solution for your problems. Rio and Alejandro both been phenomenal with the support they've provided. Also, I seem to have gained 17" biceps after installing this app...pretty cool!

Fireball Tool
Vereinigte Staaten
Etwa ein monat mit der App
Shopventory Inc hat geantwortet 30. Juni 2022

Thanks for your 5-star review and congrats on the biceps! We're happy knowing you're utilizing Thrive to manage your bundles. Make it a great day!

11. Mai 2022

The customer service is TOP NOTCH! Super responsive and is able to answer every question we have.
We switched from Katana to shopventory and it was the best decision we have ever made. The amount of features we will be able to use, as well as the ease of use is great. We are still getting used to it, but to be able to keep track of all of our inventory between multiple platforms is going to help us immensely on keeping our inventory accurate.

Saratoga Olive Oil
Vereinigte Staaten
Etwa ein monat mit der App
Shopventory Inc hat geantwortet 14. Mai 2022

Thank you for the great 5-star review! We're happy to hear you've loved our customer support and that you're finding our software features useful in growing you business!

19. Mai 2020

We are new to this app and already consider it a life saver. We have barely scratched the surface of what it can do! So far it has helped us manage our bundles and reduces appropriate inventory on each item within a bundle in real time, which is amazing because we have several! An added bonus is the customer service team. They are beyond helpful and I have not had a one bad encounter yet!

40 Days for Life
Vereinigte Staaten
Mehr als 3 jahre mit der App
Shopventory Inc hat geantwortet 21. Mai 2020

Hi, thanks so much for leaving a review! We're so glad to hear that our app and our team have been a big help from the get-go :) We look forward to seeing you get the fullest use of Shopventory to grow and protect your business! Cheers!

10. März 2023

Alejandro is amazing to work with he has helped solve our questions numerous times in the matter of minutes. I'm very thankful he was able to communicate fast and get to the problem quickly

maine-lydrizzle
Vereinigte Staaten
Etwa ein monat mit der App
Shopventory Inc hat geantwortet 20. März 2023

Thank you so much for the glowing review about Alejandro! We're happy to have you as a customer and we'll share the compliments with him.

22. August 2023

5 Stars! I cannot begin to express the level of excellence with my experience so far! I write in weekly with questions as my business is getting up and going and ALWAYS receive a quick response yet thorough answer from the agent. Gotta give an extra shout out to agent Alejandro for his level of patience and expertise! Thank you!

Company Distilling
Vereinigte Staaten
26 tage mit der App
Shopventory Inc hat geantwortet 31. August 2023

Thank you so much for your wonderful review! We love our support team and they really appreciate you as a customer :-) We'll give Alejandro your kudos!

Bearbeitet am 16. Februar 2022

Just wanted to update my review! I love Shopventory! I have been using the desktop version for years to run my small independent-designer focused boutique. Shopventory is great for running reports, keeping track of all of my costs, and everything inventory-related. They have rolled out updates over time, and whenever I have questions, they are always very quick to answer and excellent with customer service. I would recommend this app to anyone who needs an inventory tracking system that is intuitive and easy to use. For me, it is the best one out there.

Squasht Boutique
Vereinigte Staaten
Etwa 2 jahre mit der App
Shopventory Inc hat geantwortet 1. September 2020

Hi, we are so glad to hear that you have found our inventory software intuitive and easy to use! Shopventory is always working to improve so we can continue helping you grow and manage your business. It's awesome to hear you're still loving it after all these years!

We also think our customer service team is pretty amazing and will be sure to let them know about your positive 5 star review :) Thanks for being a great customer!

12. März 2021

Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.

BabyLand General
Vereinigte Staaten
Fast 2 jahre mit der App
Shopventory Inc hat geantwortet 12. März 2021

Hi there! Thank you for a great review!

Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that!

It's also great to know that you're loving our Customer Support! We want to make sure you're successful.

We'll pass the kudos on to Roslind and Joe!

1. Mai 2020

I used the app to manage my inventory and is really good, i also use shopify and the integration is really goo too.

Kiut by Linda
Vereinigte Staaten
Fast 2 jahre mit der App
Shopventory Inc hat geantwortet 7. Mai 2020

Thank you for the review, it's a pleasure to partner with you!

9. Februar 2022

I am torn between giving this app 3 and 4 stars. The customer service gets 5 stars. Hyper responsive helpful chat support and great onboarding. This app itself has several limitations that would be deal breakers except I can't find any viable alternative. There are many positives. It looks like the low inventory reports, expiration date tracking, bundling features will work well for us. They want you to create all products in Shopventory, but there doesn't appear to be any consequence for creating them in Shopify and then importing them, which is great. 1) You cannot edit any cost information once inventory is received. This means that we either give up on trying to use Shopventory to track our inventory costs, or we have to wait to receive (and start selling) inventory until these costs can be determined. We typically don't know freight costs at the time the PO is created or the inventory is received. My inventory staff are not my accounting staff, so they don't have access to these numbers.
2) The purchase order list page shows invoice subtotals, which means we can't easily scan this list to match POs to payments on our bank statement and credit card statements, which of course reflect the order total after discounts and freight. I cannot imagine a use case where any customer would prefer to see subtotals.
3) The purchase orders are so unpolished as to be borderline illegible and do not reflect well on our business. I don't need fancy, but these are too rough. Our address is long so it runs right into the adjacent field, as no padding is built in. One of the fields defaults to %null% rather than just 0 or blank. You can't email a PO unless you've created it (which runs into having final cost information I mentioned on #1). Even if we did email it, the email is very unpolished and you cannot set any default email text. I'd love to have a quick default message asking the vendor to confirm receipt and provide us with an estimated delivery date, and provide our contact information on this email. You can provide a custom note, but this note shows up at the bottom of the email as a "user note:" I am not my vendor's "user"!
4) Vendor info from Shopify isn't pulled over, so this makes setup VERY time consuming for us as we have about 100 vendors and well over 1000 products. We're sticking with it because despite these frustrations, our current lack of inventory control is causing even more problems. I know that building an app this robust is daunting, but these aspects feel as though no one has really thought them through.

Santa Barbara Company
Vereinigte Staaten
Fast 2 jahre mit der App
Shopventory Inc hat geantwortet 23. Februar 2022

Hi there and thank you for the detailed review! Lots of great feedback in here we're happy to address:

1. Shopventory does allow you to edit cost information after the product has been received. If you go to your main inventory page in Shopventory, you'll see a column for "Costs". If you see that your costs are blue, you can click on them to edit specific batches of received product!

2. Yes, you are correct that the Purchase Order list screen only shows the subtotals for the invoice. We are working on adding a column for the full Total!

3. We appreciate the feedback on the Purchase Order interface! We're sharing with our engineering team for review

4. You are correct that vendor information is not pulled over from Shopify at this time but we are actively working on that feature! Stay tuned.

26. Juli 2019

Shopventory has been a great solution for inventory management. We're able to manage inventory of 2 Shopify stores that use the same pool of raw materials. Their support team has been amazing. Very thorough initial tutorial and they're always quick to respond to online chat support.

Mugsby Wholesale
Vereinigte Staaten
Mehr als ein jahr mit der App
Shopventory Inc hat geantwortet 27. August 2019

Thanks for the review! We're glad to hear that Shopventory is making it easy to run your business.