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This app and the customer service are remarkable! I highly recommend for any business owner who is serious about understanding and tracking their investment in real time.
What a compliment! We pride ourselves on the service we provide. Thanks for choosing Shopventory as your tool to run a healthy business!
Thrive is excellent. Helped our business scale significantly. Livechat support is also excellent.
We're thrilled to hear that Thrive has played a significant role in helping your business scale, and we greatly appreciate your kind words about our live chat support.
Your success is our success, and we're here to support you every step of the way.
Rio on chat support helped me with shopify integration quickly and efficiently. I can only hope all reps will do the same for me in the future
Thanks a ton for this great review! We'll share the feedback with Rio. He rocks!
While the functionality of this app has not thoroughly tested, due to it not being exactly what I needed I removed it, it did seem to work fine. However, the reason I have given a 1 star is the incessant mails from the shopventory staff. After having unsubscribed multiple times, after replying that I do not wish to receive further mails and after reporting them as spam, the mails never stopped coming. Besides the functionality of an app the communication with a company and the perceived perception of that company is an important thing in deciding wether to work with a company and this company has failed thoroughly in that. Also, let it be known that i have let the above be known per email multiple times and I do not want to be contacted by anyone about how you will fix this. You had your chance.
Hi there and thank you for the feedback.
We're glad to hear that the app has been working fine for you, but it's unfortunate for us to hear about the communication breakdown as we watch our correspondence very closely.
We searched through our entire database as well as email platforms to see if we could find where the breakdown occurred. We weren't able to find any record of where you responded to be removed from our email communication, or where you manually unsubscribed via the unsubscribe links provided on all of our communication.
We would appreciate it if you would be willing to send us a chat message through our chat tool on shopventory.com with a screenshot or any other information to help us find where the request was made and allow us to troubleshoot. It is very important to us that our customers are easily able to manage their email subscriptions and we also hope we're not being confused with a different company.
Thank you so much for considering this and we hope to hear from you.
expecting you to select a pay plan before exploring all features. quite complicated to even get started.
Hi there! We're happy to help get your situation resolved.
It appears that you had a 30-day free trial of Shopventory over a year ago. That means when you re-download the app today, you will be prompted to start paying (since you have already used the free trial).
We would be happy to get you set up with a new free trial though! Someone on our team will reach out.
My business management has transformed after using Shopventory. I use Square for my in-store POS and Shopify online, and was seriously drowning in trying to manage the inventory across the two. Shopventory helped me SEAMLESSLY integrate both platforms to ensure I can keep my inventory straight. The Shopventory associate who aided me in the initial set up to ensure all of my product data was entered was absolutely wonderful, and while all data entry takes work, it was so amazing to have his help. If you run a product-based business, Shopventory will increase your productivity ten fold. Would recommend 1000 times.
Thank you for the review!
We're glad to hear that you've been able to connect Square POS with Shopify eCommerce through Shopventory. Managing products and reporting in Shopventory is very easy once you're set up correctly!
Thanks for the feedback on how your setup process went. It's nice to hear that you enjoyed it!
Thank you so much for the 5-star review!
Thank you for your review!