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Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.
A+++++ highley recommended for brick and mortar plus shopify integration!
Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
I have been using Shopventory for a couple of years now to sync with Shopify and Clover. The customer service is exceptional and the product is working amazingly well. I no longer have to be concerned about overselling...syncing is on point. And, if I run into issues, the Shopventory team is amazing!
Hi and thanks a ton for the 5-star review! We're happy to hear that you've been able to use Shopventory to prevent overselling between Clover and Shopify.
So far, the App seems do be doing well. I'll follow up to rate it appropriately if anything is off. Alejandro was a great help with his product knowledge, patience, and was overall fun to work with.
Hey there - we appreciate your 5-star review!
Alejandro is wonderful and we'll share the kudos. Have a great day!
Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
I found myself in a jam after moving my store, I thought I was being clever in adding a new "location" with my current address... totally messed myself up! The products I most recently added weren't showing up online or in-store... they took such good care of me and helped me out to fix it all! They literally held my hand and walked me through it step by step, and even made videos for me so that I could more easily understand what to do! I couldn't have asked for better support!
Hello! We're happy to hear you landed in the right spot with our customer care team. We're here to help!
Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
I don't have words to describe how much I love the customer service of this app. This is great. I been using this app more that 5 years by now.
We appreciate your 5-star review! We love having you as a customer and we can't wait to see you grow your business even further.
We are new to this app and already consider it a life saver. We have barely scratched the surface of what it can do! So far it has helped us manage our bundles and reduces appropriate inventory on each item within a bundle in real time, which is amazing because we have several! An added bonus is the customer service team. They are beyond helpful and I have not had a one bad encounter yet!
Hi, thanks so much for leaving a review! We're so glad to hear that our app and our team have been a big help from the get-go :) We look forward to seeing you get the fullest use of Shopventory to grow and protect your business! Cheers!
We used a different service as our POS platform and used Shopify for our website. Shopventory merged those two, and that changed the way we did everything for the better. Their customer service is always quick to respond –– they've helped us problem solve and walk through many situations. We are very grateful to have worked with Shopventory!
Thanks for the review! It's great to hear that you're using Shopventory to merge your Shopify e-commerce site with your point of sale!