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Alejandro, Natalie helps a lot! Make the process very smooth!
Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you
Hi and thank you so much for the 5-star review! We will absolutely let Danielle know about your feedback.
After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.
Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.
A+++++ highley recommended for brick and mortar plus shopify integration!
Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.
We appreciate you leaving this 5-star review! Alejandro is great on our support team and it's awesome you're been able to utilize all of the Thrive features.
We have two separate brick & mortar stores that also each have an online presence and they share about 60% inventory overlap. Shopventory is enabling us to serve both online shops from the same inventory pool location to provide online stock while tracking what is in each physical store separately with seemless transfers between them all. We wouldn't even be able to do this with Shopify Plus. So we are saving a ton by using Thrive and also keeping things so organized. Their support helped us get all of this set up and they answer questions so fast. I can't say enough good things.
Thanks for leaving this 5-star review! You definitely have a complex business use-case and we're happy that Thrive is able to manage your inventory for multiple locations successfully.
We have been using thrive for the last 4 years and absolutely love it. they have amazing customer support that is always available. They are always able to help no matter the issue. We have used through multiple integrations of POS systems. They also continue to update their software to be more user friendly and to create more offerings within the software with out charging you extra. Big fan
Thank you for your loyalty and fantastic feedback on Thrive over the past four years! We're delighted to hear that you love our software and find our customer support consistently amazing and helpful. It's great to know that our software has adapted well through multiple POS integrations and that you appreciate our continuous updates and added features without additional charges. Your enthusiasm as a big fan is incredibly motivating for us. We're here for any further support you need and look forward to continuing to serve you!
I've used this for a few years and it always works great. Input product names, descriptions, photos all in one place and have it sync to the POS and Ecommerce platform. Keeps track of recipes, variants, and so much more.
Thank you for your continued use and positive feedback on Thrive! We're thrilled to hear that its functionality, including product management and sync with POS and Ecommerce platforms, has been consistently effective for you. Knowing that it helps manage recipes and variants effectively is great feedback for us. We're committed to continuous improvement and your satisfaction. If there's anything else we can do to enhance your experience, please let us know!
Very helpful and receptive. Also funny. They are real people not bots so don't talk to them like bots.
Hello and thank you so much for leaving this review! We're happy that you're enjoying the Thrive app.
Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!
Thank you for this review! We're happy that you're happy with Thrive :-)