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Normally it is frustrating 'talking' to the chat help desk but today Danielle helped so much and brought her sense of humour to the chat. Thank you
Hi and thank you so much for the 5-star review! We will absolutely let Danielle know about your feedback.
After Intuit bought Trade Gecko and then transformed it into QB Commerce, we really loved all the features. Unexpectedly Intuit pulled the plug on their "QB Commerce", and we were left without a viable "master of price and inventory" solution. It took us way too long to find Thrive, but when we finally did, it was a huge relief. We had to build-out a B2B solution off our Shopify, which was not that hard and make several other changes, but Thrive does the heavy lifting for us now. We find Thrive to be intuitive to use and their customer service is OUTSTANDING. All the reps are solid, including Alejandro and they tag-team and keep track of our service history. These guys are proactive with their service and remarkably timely. We're very grateful for this app and strongly recommend.
Thanks so much for leaving this wonderful review! We're sorry that you had to rebuild your online presence a bit, but it's great Thrive was able to help fill the gaps! Alejandro is great and we'll pass along the feedback.
Thrive has been super useful to our company. There's a lot of great uses and easy to use features. Alejandro is super helpful whenever I run into something I can't figure out. All you have to do is message the support team with any issues and they'll fix it or help you find a solution very quickly.
We appreciate you leaving this 5-star review! Alejandro is great on our support team and it's awesome you're been able to utilize all of the Thrive features.
I have been using Shopventory for years, and it's about time I write a review. This inventory app is GREAT! It syncs well, updates great and displays everything we need. The bundles & variations are perfect for those needing those features with their inventory and now with the recently added Shopify fields, it allows me to update everything in one place. I have had the BEST support from this team, I have used a lot of apps over the years with Shopify and these guys are good at what they do and are quick to help, and if they can't they find someone else who can. We have multiple locations, and thousands of products and enjoy working with this app to organize them all. If you are questioning this app for inventory, don't. Get it.
Thank you for your 5-star review! Thrive is a great tool for syncing product information out to Shopify and we're always looking for new ways to support you. We're happy you use Thrive for your multi-location business!
Danielle not only created a report I needed but then sent me a video with her voice over showing me exactly how to create and manipulate the report to meet my needs.
Thanks for leaving your great review of Thrive! It makes us happy knowing Danielle was able to help you.
Natalie was super good and patient when I reached out.
She took her time to manually sync every single product which had sync issue I provided and made them work right away.
She was very professional and nice.
Great experience!
We appreciate your 5 star review and giving Natalie your compliment! We're happy to have you as a customer.
We love working with Thrive!
Their customer service is unparalleled and they have gone out of their way to make their system work better for our business. We have been able to track inventory, create auto-ordering retail locations, and see data we have never been able to see. Waste company wide has gone down and we have been able to focus on producing and growing the things that our business needs to grow. Highly recommend this company!
Thank you so much for your review! Our customer care team works hard to help you succeed.
It's so great to hear that waste has gone down across your company. That will save a lot of money! Keep focusing on growing your business and let us help you along the way :-)
Best app ive ever used!! The customer service is incredible. Mario really made sure to answer all my questions and walk me through each feature. Saved me a bunch of time by helping me out and teaching my all the capabilities of this incredible app.
A+++++ highley recommended for brick and mortar plus shopify integration!
Thanks guys!!
We're thrilled to hear that our app is the best you've ever used and that you've had an incredible experience with our customer service! It's wonderful to know Mario was able to thoroughly answer your questions and guide you through the features, saving you time and enhancing your understanding of the app's capabilities. Your high recommendation, especially for brick and mortar and Shopify integration, means a lot to us. Thank you for your enthusiastic support and for choosing our app! We're always here to help if you need anything else.
We have two separate brick & mortar stores that also each have an online presence and they share about 60% inventory overlap. Shopventory is enabling us to serve both online shops from the same inventory pool location to provide online stock while tracking what is in each physical store separately with seemless transfers between them all. We wouldn't even be able to do this with Shopify Plus. So we are saving a ton by using Thrive and also keeping things so organized. Their support helped us get all of this set up and they answer questions so fast. I can't say enough good things.
Thanks for leaving this 5-star review! You definitely have a complex business use-case and we're happy that Thrive is able to manage your inventory for multiple locations successfully.
Thrive is AMAZING! Not only are they great to work with, but they are knowledgable and prepared to help you take your inventory to the next level!
Thank you for this review! We're happy that you're happy with Thrive :-)