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Shopventory is an increasingly helpful tool with new features coming out often, but its Customer Success team is unbelievably patient and communicative and I've frankly never in my life chatted with someone as invested in solving an issue as Ruth was in our multi-day ongoing conversation, even given a challenging and frustrating problem that went well beyond her or my control. We're still working through the issue now, but I know we'll have it resolved soon enough because of the confidence that Ruth instills in me for Shopventory.
Hi there and thanks for your great review!
We appreciate the comments about our app feature set and we're always launching new features based on feedback from folks like you. Keep it coming!
We'll pass along the kudos to Ruth. She's awesome!
Shopventory's tools really help me keep my fingers on the pulse of my business. If there is something additional I need help with, their support staff is amazing.
Hi and thanks a ton for your 5-star review! We're happy to see that you're enjoying our app and customer service :-)
Excellent support! Excellent support! Excellent support! Excellent support! Excellent support! Excellent support!
Message received! Thank you for the 5-star review and our support team loves working with you as well.
Shopventory lets our business accurately track our inventory and costing in real time, enabling us to make better inventory and business decisions. With multiple sites, Shopventory lets us quickly transfer inventory between locations. Shopventory is a must for any multi-location business.
Hello! Thanks a ton for your 5-star review of Thrive by Shopventory.
Real-time cost tracking is a huge benefit of using Thrive! Simple transfers across locations is also something we're great at. We hope you've used our barcode scanning capabilities to create these transfers!
Just wanted to update my review! I love Shopventory! I have been using the desktop version for years to run my small independent-designer focused boutique. Shopventory is great for running reports, keeping track of all of my costs, and everything inventory-related. They have rolled out updates over time, and whenever I have questions, they are always very quick to answer and excellent with customer service. I would recommend this app to anyone who needs an inventory tracking system that is intuitive and easy to use. For me, it is the best one out there.
Hi, we are so glad to hear that you have found our inventory software intuitive and easy to use! Shopventory is always working to improve so we can continue helping you grow and manage your business. It's awesome to hear you're still loving it after all these years!
We also think our customer service team is pretty amazing and will be sure to let them know about your positive 5 star review :) Thanks for being a great customer!
Shopventory has been a fantastic solution for us. With multiple locations, hugely varying needs for the business, Shopventory's staff has taken the time to learn what our needs are and help us to implement inventory management on a whole new level than we had before. Going from a very outdated system with CAM, they have worked extensively with us by chats, emails, conference and video calls. I cannot say enough about the amazing customer service I've received from Joe and Roslind. TOP NOTCH! No system is perfect for everyone, but these folks listen to what you need and try to help you find a way to get it.
Hi there! Thank you for a great review!
Awesome to hear that you're utilizing Shopventory's multi-location features. We like to think we're pretty good at that!
It's also great to know that you're loving our Customer Support! We want to make sure you're successful.
We'll pass the kudos on to Roslind and Joe!
I used the app to manage my inventory and is really good, i also use shopify and the integration is really goo too.
Thank you for the review, it's a pleasure to partner with you!
Rio was great!!! He helped us save so much time!! and he was very detailed
Hi and thank you for this 5-star review! We will share the compliment with Rio.
Thrive has been excellent in customer service. They are always there to support us when there are any issues. As for the App itself, so far, it's been great! Inventory management has been much more easy to handle. There are also many types of reports that you can generate to get more insight into your performing products.
Thank you so much for your 5-star review! We are grateful to hear you like our reporting and general ease-of-use. We are happy to have you as a customer!
Although Shopventory has some report limitations, Alejandro did everything on her end to help me out and get the data needed. That was very helpful and I appreciated the effort and customer service
We greatly appreciate your feedback and are pleased to hear that Alejandro went above and beyond to assist you, even when faced with some report limitations. Providing excellent customer service is our top priority, and we're delighted that Alejandro's effort was helpful and appreciated.
If you have any more data needs or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your experience remains positive.