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5 Stars to Valerie for solving the syncing issue we had yesterday, we are just getting started so I cannot give any comments on the software. However, if you stumble across any issues - the support is excellent.
Thanks a ton for your 5-star review of our support team! Valerie is great and we'll share the compliment :-)
I've been using this app to help keep tighter control of our inventory. The SKU bundling feature is wonderful and was a huge selling point for me. Setting all of it up in the backend, is a bit of a time consuming pain, but I think it's worth it in the end. The reporting features are already saving me a lot of time when placing orders. The customer service is the best I've experienced from any company, in years. (shoutout Mario!) The software still has some opportunity for growth, but this is a wonderful start and super helpful. I'm looking forward to future updates and growth.
Hello and we appreciate your 5-star review! We love the feedback on our bundling feature and reports. We have a ton more coming out soon and can't wait to show you!
You know what V stands for? Valerie! I am so impressed by this app and the customer service that comes with the.. service, lol. Multiple time I have ran into issues on my own behalf and she has been there to help our company out. The Grower's Depot is forever grateful and if you are ever in the area, and in need of Indoor/Outdoor Garden Supplies please stop by! Thanks again keep up the good work Shopventory.
Thanks a ton for this review! Valerie is the best! We'll make sure to pass on the kudos :-)
Wonderful customer service, fast and professional! Valerie from the help chat was amazing and helped me with everything I needed in a timely manner as well as explaining what was wrong so that if it ever happened again I would know how to fix it! Thank you Shopventory and thank you Valerie.
Hi there and thank you for your 5-start review! We love hearing feedback about our team and will pass along the kudos to Valerie!
I didn't end up using the product because I needed a very specific solution, but throughout the testing, the support team was super helpful both from a technical and customer service point of view.
Wow! Thanks so much for the review! We're glad to hear that you had great experience during your 30-day full feature free trial!
Superb app, syncs my website and my shop seamlessly. Customer support is first class. The team helped our business grow and become easier to manage. Best app we've purchased!!
Thanks for the great review! We're happy knowing you've been able to sync your shop with your e-commerce site seamlessly.
Shopventory has unique features we were unable to find in any other inventory management application, especially when it comes to handling 50+ retail locations! The customer service is the best we have seen. Fast response and effective results. Highly recommend this company.
Thanks for the awesome review! We're so happy to hear that we are able to help you manage 50+ locations. Thank you for being a valued customer!
We're new to barcoding our inventory, and we're finding that the system is very intuitive. This is great, because some of our crew are not comfortable around technology- but everyone is learning! Shopventory has proven to be the perfect link between our Clover POS system and our Shopify website. We also love how easy it is to manage the visibility of low inventory items on through Shopventory to Shopify so that our website always looks fresh. And the Shopventory crew have always been there whenever we have questions- and they even check in with us random to make sure we're doing okay. To say that we're in love is an understatement.
Many thanks for your review. We are glad to hear that our barcoding features are easy to use for all of your employees. Our team at Shopventory enjoys providing all of our customers a high level of service and we look forward to helping you more in the future!
Natalie was very helpful in communicating what is possible and strategies for solving my issue.
Thanks for your feedback on Natalie! We will make sure to give her your compliments.
As a growing business with complicated bundling of products, keeping on top of my stock management was a nightmare and items were regularly going out of stock. I am 8 weeks into using Shopventory and I cannot speak highly enough of how it has helped me. I am getting on top of inventory management and it has given me great peace of mind. It has also freed me up to spend my time on the things that really need my attention. Customer service was also excellent (unusually so). I got a follow up phone call (yes, by phone, talking to an actual person!!) from James after a few weeks and he could not have been more helpful. Affordable plans too which are hard to get for the functionality I require. Well done guys.
Thanks for the 5-star review!
It's awesome to hear that you're using our bundling feature to help prevent stockout issues. Keeps you from having to issue refunds!
Happy to know that James has treated you well from a customer service perspective. We'll pass along the kudos!