Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this inventory management app for its seamless integration with platforms like Shopify, Clover, and Square. They appreciate its real-time inventory tracking, product bundling, and robust reporting capabilities. The app is praised for its user-friendly interface and accurate syncing. The customer support team is noted for their prompt and professional service. Merchants find it saves time, improves inventory management, and provides valuable insights into top-performing products. It effectively manages complex inventory needs for both online and physical stores, contributing to business growth.

November 3, 2023

Rio was very personable and attentive. It was nice talking to someone who actually seemed like a real human being. Very good customer service.

Trackhouse Entertainment Group
United States
About 1 year using the app
Shopventory Inc replied November 8, 2023

We're pleased to hear that you had a positive interaction with Rio! Providing personable and attentive customer service is important to us, and we're glad that Rio made you feel like you were talking to a real human being.

September 26, 2023

Although Shopventory has some report limitations, Alejandro did everything on her end to help me out and get the data needed. That was very helpful and I appreciated the effort and customer service

Rock Hall Shop
United States
Over 1 year using the app
Shopventory Inc replied November 8, 2023

We greatly appreciate your feedback and are pleased to hear that Alejandro went above and beyond to assist you, even when faced with some report limitations. Providing excellent customer service is our top priority, and we're delighted that Alejandro's effort was helpful and appreciated.

If you have any more data needs or any questions in the future, please don't hesitate to reach out. We're here to assist you and ensure your experience remains positive.

November 9, 2023

Natalie was very helpful in communicating what is possible and strategies for solving my issue.

Coronado Historical Association
United States
2 months using the app
Shopventory Inc replied December 12, 2023

Thanks for your feedback on Natalie! We will make sure to give her your compliments.

September 11, 2023

Shopventory is a game changer!!!! I can't think of any other software that would allow me to manage 2 B&M locations with an online store, without having some type of engineering degree

The Vapor Studio Austin Texas
United States
11 months using the app
Shopventory Inc replied September 15, 2023

Thank you for your 5-star review! Thrive is a great tool to sync multiple retail locations as well as an e-commerce site :-)

October 12, 2023

Amazing customer service and a great way to manage inventory. Especially great if you are trying to manage inventory across multiple platforms.

Greenbriar Market + Refillery
Canada
3 months using the app
Shopventory Inc replied November 8, 2023

Thank you for your kind words! We're delighted to hear that you've had an amazing customer service experience with us and that our inventory management solution is working well for you, especially across multiple platforms.

June 7, 2023

Thrive has been excellent in customer service. They are always there to support us when there are any issues. As for the App itself, so far, it's been great! Inventory management has been much more easy to handle. There are also many types of reports that you can generate to get more insight into your performing products.

Petit Moi
Malaysia
9 months using the app
Shopventory Inc replied August 31, 2023

Thank you so much for your 5-star review! We are grateful to hear you like our reporting and general ease-of-use. We are happy to have you as a customer!

May 22, 2023

Alejandro has been so helpful (multiple times) with the set up process as well as fixing anything that doesn't seem quite right.
Thanks so much!

Black Magic Paint
United States
3 months using the app
Shopventory Inc replied June 1, 2023

We appreciate you leaving this great review! Alejandro is great. We'll make sure he hears your feedback!

July 18, 2023

This app has been a game-changer for my business. Syncs between Clover and Shopify perfectly. All of my orders and inventory are in one place. And also their customer service is amazing too. I can't say enough about it. For everything that I am getting with this app and its ease of use, it is worth every penny!!

GOHAN Market
United States
About 1 month using the app
Shopventory Inc replied August 31, 2023

What a great review! It's wonderful knowing you use Thrive to sync Clover and Shopify. That's what we do best!

May 11, 2023

great customer service. Always a quick reply via chat for support. Nice integrations and easy to manage.

salt + umber
United States
Over 2 years using the app
Shopventory Inc replied May 12, 2023

Thank you for leaving a 5-star review of Thrive! We appreciate the feedback :-)

August 22, 2023

5 Stars! I cannot begin to express the level of excellence with my experience so far! I write in weekly with questions as my business is getting up and going and ALWAYS receive a quick response yet thorough answer from the agent. Gotta give an extra shout out to agent Alejandro for his level of patience and expertise! Thank you!

Company Distilling
United States
26 days using the app
Shopventory Inc replied August 31, 2023

Thank you so much for your wonderful review! We love our support team and they really appreciate you as a customer :-) We'll give Alejandro your kudos!