Shopwaive: Credit & Payments

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.