評價 (19)

整體評分
5
各級評分數量
  • 89% 的評分為 5 顆星
  • 5% 的評分為 4 顆星
  • 5% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2024年8月8日

Excellent customer support, especially for Shopify Plus stores. They give you basically white glove service. They were able to solve issues with customer accounts and make our store credit functionality work perfectly.

Anita Goodesign
美國
使用應用程式 7天
2024年7月25日

Shopwaive is one of the best app experiences we've had. Sara and the support and dev team are very pleasant to work with, and are very quick with turnaround on suggestions and fixes! Overall I'm very impressed by the level of detail and attention in their responses to questions for our use case, indicating that they're clearly invested in making their product better in the long run.

RacquetGuys.ca
加拿大
使用應用程式 23天
2024年7月2日

Great app and amazingly responsive team! Sean and the team are always just an email away and happy to hop on a call to discuss any issues as well as brainstorm how to be a true value add for the business. Truly appreciate the Shopwaive team and all their hard work!

Yaysay Dev
美國
使用應用程式 3個月
2024年7月1日

Impeccable service. They have helped me with everything very quickly and efficiently. Both the app and the team are 100% recommendable.

Trendsplant
西班牙
使用應用程式 大約2個月
2024年6月7日

We needed to migrate from a private store credit app to a robust solution that had the required checkout extension feature support. I would highly recommend Shopwaive as a store credit solution.

Bulletproof
美國
使用應用程式 大約2個月
2024年3月20日

Shopwaive has been a life-saver for our small business! We needed something simple and affordable to issue store credits to our customers after a massive change in our industry that would have severely affected us financially if we had to issue regular refunds. Shopwaive provided that solution and has been exceptional in customizing the features exactly how we needed them. Their customer service has been in the top 3% I've ever experienced anywhere and I can't recommend them highly enough. Trust me, you NEED Shopwaive and your customers will thank you!

Dragonfly Dahlias
美國
使用應用程式 17天
2024年1月20日

Amazing app and the best customer service I have ever seen, nothing is an issue and sort everything for me. They have even done custom parts i needed

The Fat Butcher
英國
使用應用程式 6個月
2024年4月12日

Great support staff, really helpful with answering questions and making adjustments to customize to your business.

Kona Reef Az
美國
使用應用程式 5個月
2023年12月15日

This app definitely fixes the issues of Store Credit that we all wish came with Shopify but most of all, the support of everyone here at Shopwaive is extremely understanding of your needs when it comes to issues. They are very quick to respond and fix the issue. We had an issue of two apps canceling out a key feature of our website which causes havoc with our customers but Sara was thorough during the process and updated me as much as possible until it was completely fixed! I cannot thank the team enough for working with us during this time and we 100% believe this is the product everyone should look into!

Zealo Gear
美國
使用應用程式 9天
2023年5月1日

I love this app because it offers both monetary and shipping credits! The support team is very responsive and helpful. And they are very open to feedback and enhancement requests. It's been extremely easy to use.

Mary's Muffins Oakville
加拿大
使用應用程式 1年多
Shopwaive, Inc. 已回覆 2023年5月25日

Thank you for your review. We're glad you've enjoyed using the app, thank you for your feedback!