Reseñas (118)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 3% de las calificaciones son de 1 estrellas
5 de julio de 2021

I used this app to help me with redirecting links outside Shopify, had an issue with the domain but support went in and helped me with it all and have it working!
Great app!

Gear Doctors
Estados Unidos
7 días usando la aplicación
Shortly respondió 5 de julio de 2021

Thank you so much for your appreciation. We are always available to add more value into your business.

17 de mayo de 2022

This app works amazing for creating short link with brand URL, Provide discount Code, and can track link clicks & sales against each URL. Finally creating proper links for influencers to see exactly how many people were really in my store through the influencer.

Custom Gear
Estados Unidos
5 días usando la aplicación
Fecha de modificación: 17 de junio de 2021

Had an issue that was fixed, very good customer service! Very prompt and friendly people behind this app!

Minimalist Folk Co.
Estados Unidos
5 días usando la aplicación
Shortly respondió 30 de junio de 2021

Thank you for your review! Loved to see you happy with our app.

25 de enero de 2022

So guys, honestly. the customer service is awesome! Shorty is an awesome app. There are never any problems! and if there is a problem, the customer service is there within seconds. Huge respect to the inventors. We love this app

lioaskin
Alemania
5 días usando la aplicación
24 de octubre de 2022

I used to like this app until it stopped working properly. The problem was with the wrong total revenue number. I was contacting their support for longer than 3 weeks. Every week I got the same answer that they will update the app, but they didn't. And the last time I asked the same question, they told me that I need to upgrade to the premium plan to get this feature. After I told them I will change the app, they accused me of being aggressive and dishonest.

e-hallmark
Estados Unidos
3 meses usando la aplicación
Shortly respondió 25 de octubre de 2022

Hi e-hallmark Team,

Your unofficial and custom requirements were fulfilled.

I request you to please join us and be part of our happy customers family.

Thank you!

Regards

15 de agosto de 2022

Athar was a great at patiently helping make my first link for an online ad we're about to run. quick to respond

Classic City Hemp
Estados Unidos
3 días usando la aplicación
19 de diciembre de 2022

Really amazing Customer Service.. works perfectly... You can se real time add to cart and Real time page views within the App... Will definitely recommend

DoggoComfy
India
3 días usando la aplicación
Fecha de modificación: 12 de agosto de 2022

Unfortunately, the app malfunctioned the weekend we needed it to track sales for an influencer campaign we were running and did not track any sales. The support didn't do anything except apologize for their bug even though their app failed to track our entire campaign. EDIT: Changing this from a one star to a 3 star review as support reached out to us quickly and refunded us. This doesn't change the fact that the app did not work for us, but at least they tried to fix things after a terrible support experience in the beginning. Will not be trying this app again, but hope they improve.

DEEP END
Estados Unidos
Alrededor de 1 mes usando la aplicación
21 de noviembre de 2022

Great app. I use it to track influencers performance and its shows the attribution great. Easy to setup, and the dashbaords are super friendly!

ADDICT
Israel
Alrededor de 5 horas usando la aplicación
Fecha de modificación: 16 de noviembre de 2022

I'm updating my review as the developer has contacted me, and have been very responsive. Looking forward to the written help documentation.

RawFood4Pets
Australia
1 día usando la aplicación