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I sincerely cannot say enough to express how much I love this app. Before ShoutOut, I was using a VERY expensive, clunky, glitchy and unattractive program - it gave Ambassadors "points" when they engage on social media. Those points were then converted into huge discounts on my site. I learned through that year of beta testing that people who love the brand are going to post regardless if they get points or not --- and giving points/discounts for every post was unsustainably eating into my margin. There is virtually zero ROI nowadays when people post/tag in the current social climate because most post go unseen. The algorithm is not our friend. So I decided to kill that program and look elsewhere.
First, I downloaded Refersion because it is an "industry leader" and "all of my friends were doing it" ... After about 10 days of their free trial, I became SO frustrated by how ugly and hard-to-use their interface was. Features were hidden in weird places and when I reached out to support, I felt like I was always getting a sharp/annoyed response. I got the impression that I was more of a burden than a potential long-term partner. Plus, they wanted to charge me $150 an hour to change some weird/default verbiage that was off-brand. It should not cost $150 to change one customer-facing sentence. Luckily, I found ShoutOut before my free trial with Refersion was over and I am SOOOO Glad I did!!!
ShoutOut is probably my favorite Shopify App I have ever installed. It is SO easy to use, it's clean/gorgeous and incredibly intuitive. Whenever I have had an issue/question with setup, Adam has responded quickly/thoroughly and without an ounce of grumpiness. The program is perfect out-of-the-box and I love that I was able to "turn off" the SignUp option so now we are able to curate the perfect application process and keep it 100% on-brand. We have been using it for about a month now and all my Ambassadors who have migrated from the old program love it. So far, there have been zero issues from Ambassadors complaining that they didn't get an earned commission (that happened a lot with the old program) and i LOVE LOVE LOVE that ShoutOut gives you the ability to create a custom URL. My old program wanted over $150 a month to add that feature!!! (ummmm, no.)
In all, I can't recommend ShoutOut enough. Give Adam a shot and you won't regret it! =)
The app has been powerful and easy to use. Very intuitive. Still on Free Trial but surely will continue.
You absolutely need ShoutOut to grow your business. Honestly, the most important app you can get. Works perfectly... great customer support... we highly recommend it! Great job!
This app not only does everything we need to run a great affiliate program, the customer support is AMAZING!! The developer, Adam, is efficient with his responses (I have a feeling it might be a group, but it feels nice that all of them come from 'one person.') The customer service is thorough, easy to understand and very patient. They really want to help and never seem flustered or annoyed no matter how elementary the question may be. I highly recommend this app and any other apps this company produces. Thank you ShoutOut!
I recently completed my first week trial of this app for my store, Chic N Geeks. The tools are top notch and do exactly what they promise to do. I really appreciate the email templates that give a professional touch to reaching out to influencers, big and small. They helped me assemble a team of like minds that stand behind our products. 5 stars. https://chicngeeks.us
Best affiliate program I can find. Really helped us grow and scale up our business. Researched a lot and nothing compares.
Very simple & affordable. I recommend this app. You can try it out up and thats great for starters.
Loved it! Nice dashboard and functionalities. Easy to setup and get going.
I am using this app to manage influencers and affiliates. I am very happy with the dashboard and the ease of tracking growth.
Love this app, Though it would be PERFECT if we could set an automatic 10% deduction on the commissions before paying out to the affiliates because certain taxes apply here in the Philippines, When we start rolling out this week I can already imagine how hard it would be to manually compute less 10% on all commissions before paying out.
Thank you very much for your wonderful review. You can set your commission rates to be lower by adjusting the rates in Account Settings. Alternatively, it's also possible to remove taxes and/or shipping prior to calculating commission rates in Settings and Preferences. Good luck with your roll-out, always an exciting time!