Showday Live & Shoppable Video

App has great potential, but limited usage and no support.
Customer service is non existent. Tried to reach multiple times.... nothing but crickets

App is great but support is not so great. I have been having issues with mobile and no response back yet from support to fix. Hope to here from them soon

The app in theory works alright. I like that it pops up on the site during a live show. However, the functionality is lacking in a few areas. 1. People cannot access the comment section during the show from any type of mobile device only a desktop. The problem is most traffic comes on the shows via mobile devices. 2. This one is huge, people can add items to a shopping cart from the show, however, when they go to checkout, they get an error page. In order to checkout, they have to leave the show. Most people are either leaving the show with stuff in a cart and then never coming back which is a huge loss in sales. I have reached out to support only to get a response that they are working on it. To pay the monthly upgraded price for a system with such flaws is not sustainable.

Good app but terrible customer service - come on guys the app is great but I have been trying to get someone to help me for 4 days - nobody ever mans live chat, no responses to any messages, no transparency or any line of communication just a non-responsive ticket service - you are really letting yourselves down - particularly for new customers trying to get started and experiencing issues - what do customers have to do to get help??

Showday's shoppable video functionality is best in class. One of the most notable features is the native integration with our Shopify store and checkout—this seamless integration was a deciding factor when picking a video partner. Our first video required minor custom development from Showday's dev team and they were quick to assist and beyond accommodating. Showday is constantly iterating and improving their app, and coming up with new tools and ways of experiencing shoppable video. We are looking forward to using Showday as we build out our video program on-site.