Shuttle ‑ Sync with Etsy

This app used to work fabulously managing inventory across my Etsy and Shopify store when it was simpler and called Syncr. Since becoming Shuttle, this app has caused so many issues which have not been easily resolved. The new interface is extremely confusing - too many options. I have updated this review from a 1 star to 3 stars because the developer responded to me and it appears to be working currently (after several failed inventory moments which resulted in items being oversold)

This app has gone right down hoill since the update and rebrand! Used to be so easy, click transfer and done! NOT SO EASY with this new app! You click transfer then nothing happens. You add products to queue, click update and it doesn't add any, maybe 1 out of 10. So confusing now. Not happy.

Shuttle works great pulling my reviews from Etsy and customer support was very and responsive. Very Pleased

I've lost so many sales since using this app. I transferred a bunch of items from Etsy to Shopify and for some reason shuttle puts the item that was active on Etsy into the inactive on Etsy. I didn't notice this for days so I had no idea I had over 100 listings in the inactive on Etsy. I sent in a help request but if they cant' get it fixed I'm changing apps.

UPDATE : Nimo est intervenu et a pu régler le problème de duplicates sur les articles (OUF!). je suis donc très heureuse de pouvoir continuer à utiliser Shuttle car elle est facile à utiliser nécessite peu de paramétrages et fonctionne (désormais) très bien.
J'hésite même à passer sur le plan supérieur pour me faciliter le travail.
L'étoile en moins vient du fait que j'ai dû envoyer 2/3 emails avant d'avoir un retour de Nimo. J'ai acheté cette application quand elle s’appelait encore Etsify. Très facile à installer, à paramétrer, elle faisait un travail fantastique. Depuis la migration vers Shuttle, nous avons remarqué certains problèmes : de nombreux produits étaient dupliqués à chaque mise à jour de nos produits. Au départ, les produits étaient dupliqués 2 fois, puis 3 et aujourd'hui, certains produits sont dupliqués une dizaine de fois, avec le même SKU et le même code barre.
J'ai contacté plusieurs fois le support, qui m'a semblé peu réactif et peu convaincant dans ses propositions de solutions. D'ailleurs, à ce jour, aucune solution n'a été trouvée.... c'est vraiment dommage car aujourd’hui, je me vois obligée de travailler avec une autre application, celle-ci n'étant plus assez fiable pour la gestion des produits. J'espère que le support reviendra vers moi rapidement, mes derniers messages étant restés sans réponse depuis plusieurs semaines.

This is the best app I’ve tried (and am still using!) for syncing my products from Shopify to any channel. I’ve tried many other apps that sync to other channels (or only to Etsy). Other sync apps are either too simple, waaayyyy too expensive and/or don’t do anything that I can’t do myself with a csv import. Of course, you can’t do a csv import to Etsy (shame on Etsy!), which is why I was looking for a product sync solution. The Shuttle interface is excellent. It’s easy to understand, easy to set up and easy to use for syncing. Don’t let that fool you - Shuttle has a lot of flexibility in how you can set up your product syncs. You can set flexible rules to manage how your Shopify product details are sent to Etsy. Shuttle does more than simply copy your Shopify data, which I greatly appreciate! For example, I was able to append different product description text specific to Etsy, automatically strip HTML tags from my Shopify description, auto strip description text I didn’t want on Etsy, auto-change my HTML bullet lists into plain text, set up Etsy tags instead of using my Shopify tags, set the standard Etsy fields based on my own rules and more. I also like that I was able to change the Etsy price automatically with Shuttle. If the Etsy API has the property available, Shuttle will let you configure it to your needs. Honestly, there are too many features I appreciate to describe in a review! So far, I have used Shuttle to set up and sync 115 products from my Shopify store to Etsy. Since I am setting up my products on my new Etsy Shop (EarthSongJewelryShop), Shuttle has been a huge help. The only things I need to do manually on Etsy for my products are: add the category-specific fields that Etsy does not allow apps to access (this is Etsy’s bad policy) and set my image alt-text fields for SEO. I wish that could be done via an app, but Etsy does not expose those fields via their API - so no one can access them except by manually editing on Etsy. Oh - I also want to mention that support is excellent thus far. I was initially testing Shuttle out (not paid yet) and found that I couldn’t auto-strip some common text from my Shopify descriptions before syncing them to Etsy. I was amazed that Shuttle immediately ADDED this functionality to their app based on my support ticket! That is great! Now I am able to strip out those lines of text I don’t want on Etsy. Personally, I found the information about what was included with each plan very clear. I have signed up for the $9/month “Standard” plan. After testing out other solutions, this is truly a great price for a great app!
Thanks much!
c-

This app makes it so easy to integrate our Shopify products with our new Etsy store. I had trouble with the integration at first, so I emailed Nimo for assistance. He was quick to reply and provided a step-by-step instructions if I got stuck again. He also helped with advising the best plan to switch to when our trial was up. Oh, the trial was great too - 30 days is more than enough time to test this app out.

If you're looking for an easy way to integrate your Shopify with Etsy or your Etsy with Shopify, I highly recommend this app!

5 Stars! A must-have Etsy Sync App. Complete, clear, and more important, reliable. With very useful options. It let you handle your Etsy Sync very easily.

Only reason I didn't give it a 5 star is because the set up process isn't intuitive and you have to be careful about the default settings on things you might not even know exist. Support was great to help me understand why things didn't go as I wanted them to, and now that it's set up correctly I'm enjoying the inventory updates from my busy Etsy site to my Shopify store.

Best app I've used on Shopify!