Shuttle ‑ Sync with Etsy

I started out hating this App because I could not get anything to transfer. The first product took nearly 20 minutes and since it was late at night I was super stressed. I deleted it, gave it a bad review and went to bed!

I decided after I had gotten some sleep and speaking to the Etsify group by email, I would give it another try and I did get it to work wonderfully!

I will say this though, if you are a Mac user like I am, it does not like Safari. The only way I could get it to work was by using Google Crome. I don't use Google Crome for anything else, so thats ok!

It was super easy to figure out once I was on Crome and everything transferred super easy. Im excited to use it and make my job much easier than it was before!

Thank you Etsify for all you help and words of encouragement!

The import aspect of shuttle was great for both products and reviews and worked perfectly. The sync aspect experienced issues, however despite some initial communication problems, Nimo was able to fix this and it has been working well since. Given the low price, this app is well worth the cost.

I have no idea why I'm paying for this when I can't even use it because of a error message. I would like to transfer this weekend becuase I'm running a sale on my site. Everything I try gives me a error message

I would give this 10 stars if I could, this app has already saved hours and will save many more and will also generate sales from shopify as the website will be so easy to keep up to date and fresh.
I know it's a lot to spend for one app, but there really is no catches, it takes everything, it is seamless, no fiddling around after, as long as you have your shopify collections set up to populate on auto, it will just leave you with your etsy shop on Shopify as it is on Etsy, plus reviews too, which is invaluable
You will save in hours what you spend on the app

Could not be more simple to use and the one question I had was answered so fast earning a total A++ for support . I was able to sync my shopify listings to my etsy shop quickly and easily.

Good for syncing listings from Etsy to Shopify. HOWEVER, it DOES NOT keep syncing inventory!!! This is the main reason I purchased this app, and I'm very disappointed.
I liked how I could customize what exactly transferred (only first pic, remove/add paragraphs to the description, keep only first tagline in title, etc). But because I only need the first pic and first paragraph on my Shopify listings, without all the Etsy fillers, I could've easily made 100 listings myself and saved the $$$.
Was somewhat worth it, until i realized there is no real time syncing the inventory. WASTE of money

I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on so... to make a long story short, I uninstalled Etsify and I'll be seeking a full refund since I wasn't ever able to USE the app! When something costs this much, support needs to follow through and actually RESOLVE issues that come up, not ignore them and hope they'll go away! I strongly suspect this app does not work on OOAK (one-of-a-kind) items. If the SKUs don't match precisely, no reviews will be shown, rendering this app useless and worthless. At the very least, they could have saved me a week's time and told me that up-front (and issued a prompt refund) instead of making me wait around, thinking someone was helping me when they weren't. :(

Edited to respond to the reply: No direct contact information was visible for Etsify support so I had no choice BUT to contact Shopify (and they contacted you on my behalf that same day!) Saying SKUs are required is one thing, saying they must completely MATCH to show ANY reviews is another! Shopify's variations each require a unique SKU whereas Etsy collects all variations under ONE SKU and this is the fatal flaw in your app! Additionally, I asked support if an item selling in one place would mean no reviews would post for it if the listing was taken down for a OOAK item and never got a reply. I'm assuming this is the case since Etsify only seems to show reviews for that item on that item's listing.

This app is probably fine for those selling the same item over and over if it doesn't have any variations. It just doesn't work for one-of-a-kind items or items requiring variations. That needs to be clearly stated.

Support very very slow when you have a problem.. App does not work well. still waiting on support email from 4 hours ago on how to fix a problem..

If you have variations of products expect to pay more than just the $15.00 advertised, when it comes to my business I prefer instant support, it was hours before someone responded to my emails. This app has a Quota and if you go over the Quota it's more charges, I only have 89 products in my Etsy with many variation and would have had to pay a 1 time $69.00 just to resolve the syncing blockage they put on your account. I canceled and they still charged my account.

Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.