Shuttle ‑ Sync with Etsy

Revised:
Support team contacted me finally and resolved the problem. So far no problem with support. We agreed on that I will check the app and see if it is usefull for me or not. Therefore I revise the review.

I originally purchased this app for live updates from my Etsy shop to my Shopify but I did find out that I was mistaken, I will have to use their sister app, Syncr. As far as this app I have no problem importing my listings over from Etsy. The developer actually refunded me my $70 after finding out I needed it to sync. Although now I am doing more research I might go ahead and repurchase just because it was a fast and easy way to import. Whoops!

Nimo was very quick to answer questions & follow up.

I have close to 500 Etsy listings and this brought them over in one fell swoop. Saved me tons of time!

Great app and great customer service. Someone always willing to help!

Updating my review after receiving a response from support about the previous issues. App it sorta complicated to use and tutorials/instructions on how to set up and set settings can be confusing. Does the job, but requires a lot of upfront work for successful linking of reviews and product updating across platforms.

Works perfectly and good to see they're responding to feedback and bringing new features. Essential for any shop expanding from Etsy.

I was not able to use this app & sought help from support. The first few messages were answered but were then ignored once the issue was identified. I thought someone was working on it because it clearly hadn't been resolved and I was contacting them for updates on fixing the problem! After more than a week of being ignored, I finally got a response from someone who had no clue what was going on so... to make a long story short, I uninstalled Etsify and I'll be seeking a full refund since I wasn't ever able to USE the app! When something costs this much, support needs to follow through and actually RESOLVE issues that come up, not ignore them and hope they'll go away! I strongly suspect this app does not work on OOAK (one-of-a-kind) items. If the SKUs don't match precisely, no reviews will be shown, rendering this app useless and worthless. At the very least, they could have saved me a week's time and told me that up-front (and issued a prompt refund) instead of making me wait around, thinking someone was helping me when they weren't. :(

Edited to respond to the reply: No direct contact information was visible for Etsify support so I had no choice BUT to contact Shopify (and they contacted you on my behalf that same day!) Saying SKUs are required is one thing, saying they must completely MATCH to show ANY reviews is another! Shopify's variations each require a unique SKU whereas Etsy collects all variations under ONE SKU and this is the fatal flaw in your app! Additionally, I asked support if an item selling in one place would mean no reviews would post for it if the listing was taken down for a OOAK item and never got a reply. I'm assuming this is the case since Etsify only seems to show reviews for that item on that item's listing.

This app is probably fine for those selling the same item over and over if it doesn't have any variations. It just doesn't work for one-of-a-kind items or items requiring variations. That needs to be clearly stated.

I used this app to transfer my reviews from etsy. Worked perfect and saved me tons of time. Highly recommended. Also, I have to mention quick and friendly support.

Wonderful app for managing both Esty and Shopify

Very useful :)