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When it works well, it's great. The stock syncing and kit bundling used to work well but now it will randomly mess with my stock amounts, which is costing me sales. For instance I had 50 of one item in stock and it randomly changed it to 0 and I didn't realize for days. I've turned off automatic syncing and just do it manually for now. For something so expensive it shouldn't be causing more ...
Hi! Thank you for taking the time to share your feedback. I'm truly sorry to hear about the issues you've experienced with Shuttle's stock syncing. We understand how ...
Every time I try to connect my Shopify store, it says that there's an error???
Hello! Thank you so much for taking the time to leave a review! I noticed that the email linked to your account might not be active, as we haven't received any responses to ...
used free trial to import my Etsy reviews. 1. trial only allows 50. fine whatever. 2. It imports bogus names that don't match the actual reviews! so now i have to sit and get the correct names from orders. pointless!!
Hi there! Thank you so much for taking the time to share your feedback. I'm sorry to hear about the issue you experienced, and I wish you had reached out to us directly—we ...
It worked perfectly fine to export all of my shopify listings to etsy. But when I did transfer them, it messed up every dimension on my Etsy and caused an error to pop up any time i tried to fix it. Im still left with no listings and I have to go through and upload them all manually still or find another app to use. Had such high hopes and then it really let me down.
Hi there! Thank you so much for your review. I truly appreciate you taking the time to share your thoughts. I wish you had reached out to us directly, as we could have ...
I have this app and keep getting a error code every time I try to open it. When I try to contact customer support no one ever messages me or emails me back. Waist of money since I can’t use it.
Hello, Thank you for leaving the reviews. Just to be fair, since the review paints a pretty bleak image :) I have personally communicated with the customer, the issue was ...
In summary, you're going to have to go into each review on Etsy and manually copy the "Ship To:" name and the proper email, as well as modify the review title, date format, diacriticals in French, Spanish, Swedish, etc., and hours of other edits. Why not just copy the review and the product name while you're there and paste them into Shopify's free sample CSV? You don't get useable data to import ...
Thank you for the information and for leaving the detailed review, even tho it was not a happy experience for us to learn how unhappy you were and read the review, I still ...
Having some glaring issues and support wont respond, while the potential is there, i firmly believe this app needs some attention
Thank you for your review. I'd like to clarify that I have responded to both your support requests (in both cases in less than 2 hours), and have not heard back.
I'd love to ...
This app has gone right down hoill since the update and rebrand! Used to be so easy, click transfer and done! NOT SO EASY with this new app! You click transfer then nothing happens. You add products to queue, click update and it doesn't add any, maybe 1 out of 10. So confusing now. Not happy.
Hello and thank you for leaving the review! I'm sorry you're feeling this way about Shuttle! I'll be happy to get you familiar with Shuttle and all its new wonderful features ...
I've lost so many sales since using this app. I transferred a bunch of items from Etsy to Shopify and for some reason shuttle puts the item that was active on Etsy into the inactive on Etsy. I didn't notice this for days so I had no idea I had over 100 listings in the inactive on Etsy. I sent in a help request but if they cant' get it fixed I'm changing apps.
can not transfer products from shopify to etsy. its been for 2 days. good thing i did not pay for it.
Hello,
Thank you for taking the time to write this review!
I wish you would have sent us a message – as your issue was happening because you have not selected a Shipping ...