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Very pleased with this app and service. The online chat support is very responsive and helpful, and emails are always answered promptly.
It's a big relief to be able to hand off this monumentally aggravating and time-consuming aspect of my business to experts, for a very reasonable price.
The new flat-fee per-filing pricing is much easier to wrap your head around than the old hybrid system.
I did have a few snags setting things up, and a few shortly after, but the Sidr team addressed everything and got it all taken care of in a reasonable time. Things have been running on auto-pilot since, and it has been a huge relief to not have to deal with sales tax myself any more.
SIDR works well.
Also, their online chat is very good, very helpful.
Better to have the experts work on filing sales tax returns.
Great customer experience!
Sidr is very prompt and knowledgeable and has done an excellent job handling our Colorado Sales tax filings which was such an impossibly difficult process for me previously! Definitely worth it! So happy with the Shopify integration. It has made life much better!
Great application! Especially for California, this will streamline and simply your tax reporting - making you and your bookkeeper happy!
The perfect 5 5-star reviews average on the App Store for Sidr Tax is well deserved. If you are a store owner and are serious about staying sales tax compliant, then you really need to consider working with Sidr Tax. SUPERB service from Tongbo, Kevin and their team. So easy to work with. Great Chat Service. Very very responsive ( I don't think they ever sleep :) .....and most of all - their app is so easy to use , logical, clear and very user friendly. I cannot recommend Sidr Tax enough to other Shopify Store owners. So happy we found this great company!! Keep up the great work Tongbo and Kevin!!
There needs to be an option for 10 stars! Our bookkeeping team decided to start using Sidr for a new client rather than a competitor that we are using for an older client, and it has been a world of a difference. First of all, the user interface is much more clean and less overwhelming than the competitor. This includes the means of populating reports should you be filing returns manually, but we decided to go with the automatic filing. Second, the costs are much more reasonable. Third, the tutorials and help articles are immaculate - it feels like they're reaching out and holding your hand personally to walk you through all steps of the infernal sales tax processes. Lastly, and most of all, the support we've received from Tongbo and Kevin from Sidr have been nothing short of magical. The patience, understanding, and ridiculously speedy communication we receive from them make dealing with sales tax matters feel like a walk in the park. We can't recommend Sidr enough!
Working with Sidr has been an amazing experience! From the very beginning, they were incredibly helpful with setting everything up and getting my sales tax ID — they practically handled it all. Their responsiveness is top-notch; any questions I had were answered quickly, and any issues were resolved immediately (Caused by me, not them). I was really stressed about managing sales tax reporting, but finding this company has been such a relief. If you're considering working with them, don’t hesitate — it’s truly a 100% stress-free experience. You won’t be disappointed!
As a small business owner, I’ve always been cautious about delegating critical tasks, yet managing the increasing demands of growth can be overwhelming. That’s where SIDR has been a game-changer. Their automation and expert guidance on Nexus and sales tax have streamlined a complex process for me. As my business has expanded, I’ve entrusted them with filing taxes across multiple states—and I plan to add more this year. Their seamless service and reliability have earned my trust, allowing me to focus on scaling my business while leaving state tax compliance in the hands of true experts.
Working with Sidr App has been great! This service is exactly what I was looking for. I love the reports and can see how many products were sold by each State. The support is Very good. My first retail tax payment was just made by Sidr and I didn't have to do it. Thank you Tongbo for getting that all wrapped up! Feels great.