Sidr ‑ Sales Tax Automation

DON'T WASTE YOUR MONEY ON AVALARA!

I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr.
We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN.
Their customer service team is truly unmatched.
When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about.
10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

sales tax is such a headache. good thing, i found sidr. made it so easy for small business like mine! very easy to talk to as well.

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting.

Now that we have it up and running, having this app's services will be a tremendous help.

It's a relief to know that the Sidr team will be there to help us get it done.

Filing CA sales tax is a massive pain, and I have looked all over for a app that would help me file by each county. Sidr is the answer. It's very comprehensive and Tongbo on the support side is very helpful and quick. So glad I found this app.

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

We are a new customer and have -0- regrets picking and using this app. So far, the customer service has gone above and beyond helping us get caught up and the actual app is so helpful and easy to understand.

Great solution to filing and paying sales taxes!

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

I am so excited to use SIDR! It breaks out all of the state county and locality Sales Tax in such a simple way that I don't get from Shopify. Further, it breaks out international sales, which will help in preparing Forms K2/K3. This is a great addition to our tech stack!

I'd give them 10 stars if I could! Their customer service is outstanding. Thank you for taking over the miserable task of filing Illinois sales taxes!!!