Sidr ‑ Sales Tax Automation

DON'T WASTE YOUR MONEY ON AVALARA!

I'm the tech/ops manager for Make It Happen Media and I never leave reviews for apps but I feel like I really had to for Sidr.
We have 2 other stores that have separate shopify accounts and since they're all underneath our account it makes it very easy to separate which sales and reports go to which store, you can even combine all the sales for stores if you have to combine the tax information under 1 EIN.
Their customer service team is truly unmatched.
When we first implemented this app at the end of last year, they didn't split the food tax vs state tax for Illinois. I brought this to their attention, and their team got to work coding and brought the feature to the platform. Not only that, but they actually updated me and let me know when they did this. This might seem like a small feat but I've been designing sites for over 8 years across every platform you could think of and its so rare you're personally notified about a feature you inquired about.
10/10 5/5 100/100. I've tried a few other apps before we landed on Sidr and it hasn't ever let us down!

We switched from Avalara to Sidr when our shop converted to Shopify and Tongbo and team not only made our transition so smooth and provided round the clock support to ensure our data and needs were met from Day 1. Since then, after 6 months, we continue to receive excellent service (you would think we're their only client, they make you feel that valued!) They help with even the most complex compliance issues and provide insight and answer any questions from big to small. Highly recommend this product if you're looking to switch, we are so happy we did.

Absolutely amazing app. The support is what makes it the best. Tongbo & team are extremely helpful. They have literally fixed all my sales tax worries and headaches. Couldn't recommend it more! Better than any other software we've tried. (we've tried a few). The automated sales tax reporting is incredible and literally just plugs right into Shopify.

Sidr has been a savor for my business, as a super small business hitting our tax nexus Sidr has made the process so easy and affordable for me. They take care of state registration and file automatically for me. Would recommend Sidr to anyone big or small. Their communication is top notch and respond almost instantly

Very happy with this service - the communication with the Sidr team (mainly working with Tongbo) has been excellent, and they are providing exceptional customer support. They immediately respond to questions and emails and provide very timely updates on any changes or topics that would require our attention.

Customer service can't be beat. From the very beginning, our company was helped from setup until completion of very awkward and involved sales tax reporting.

Now that we have it up and running, having this app's services will be a tremendous help.

It's a relief to know that the Sidr team will be there to help us get it done.

Incredible customer service. I think Tongbo answers questions 24/7. Seriously Tongbo, when do you sleep? ;) I was skeptical in the beginning because it is a newer app and I had horrible customer service experience with Avalara and TaxJar. HORRIBLE. But Tongbo and SIDR are hands down the best app we have installed, ever. All of our states that we have Nexus in, they have registered for Sales Tax licenses and with the states on auto file everything has been seamless.

Our company has tried several sales tax app; however, this app is the most intuitive, user-friendly app on Shopify for sales tax. Customer support was helpful and quick. Highly recommend!

This company is a life saver. They make filing state taxes SO easy. Their customer service is amazing. I honestly can't say enough great things!

just started using them but so far so good! they're really clear and helpful with setting things up and just filed my first one today! it feels so worth it to have this worry off my back