Avaliações (63)
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Excellent experience with Tongbo at Sidr!! Was very responsive, got back to me via email and chat and was easily available to make a video call with! Highly recommended and our store was set-up easily right away. Thank you Sidr, for making this a great experience and having excellent customer service!
I'd give them 10 stars if I could! Their customer service is outstanding. Thank you for taking over the miserable task of filing Illinois sales taxes!!!
I installed Sidr, and within two days I have perfect sales tax reporting! Tongbo, the CIO, reached out personally to let me know the status of my store's data because it took some extra time to pull in all my sales volume. I already know this app is going to save me hours come sales tax time! Wonderful app, highly recommend!
Thank you for the review, and you are so welcome!
I am very impressed with SIDR customer service. Tongbo was beyond helpful and even assisted with issues outside of application. Filing taxes is a complete headache and as a business owner, I am split and pulled in every direction. I've learned that this is a new company and I must say you all are off to a great start. Congrats on SIDR and keep up the great work.
Thank you for your kind words Solomon! We try our best to provide the best service! We launched in mid-2022 and have earned the trust of hundreds of customers. We will keep improving our product to serve merchants like you.
I used this app to help with filing my sales tax reports. Tongbo was very patient with me and extremely helpful!
Thank you for the review! We are glad that our app can be helpful to you.
Best tax app to date! Amazing customer service. A Godsend. Thank you Sidr.
Love it so far! customer service has been great!
Extremely fast and accurate help!
I can’t express how much I love Sidr Tax, the sales tax collection app for Shopify, developed and owned by Tongbo! It has made managing sales tax a breeze for my online store. The user-friendly interface and seamless integration with Shopify make Sidr Tax a must-have tool for any e-commerce business. With this app, I no longer worry about compliance issues and can focus on growing my business. The automated calculations and reporting features are a game-changer. I highly recommend Sidr Tax to all Shopify store owners looking for a hassle-free way to handle sales tax. Thank you, Tongbo, for simplifying this complex aspect of e-commerce!
I have been blown away by the ease of use and the customer service. I would recommend them to anyone... seriously.
