在您的帮助台消息和回复中使用Shop变量。
自动使用Shopify变量(如商品名称和订单号)填充您的宏消息和对客户的回复。 当使用像Zendesk这样的帮助台时,您通常会引用客户Shopify订单中的详细信息。 我们直接在您的宏中提供这些Shopify变量,因此您无需跳入Shopify,挖掘订单,并一直复制/粘贴它们。
- Shopify占位符:您可以获得来自Shopify的强大占位符列表
- 预览回复:在Zendesk和Gmail侧边应用中预览您的回复。
- 无缝集成:与Zendesk和Gmail集成。
包含自动翻译的文本
2 条评论
Very interesting app and the dev team has been listening to us about our need to support the macros accross several shops. Also we could work together on UI and it was nice to see our user stories did matters
This app is a lifesaver if you're using Shopify + Zendesk. Our Zendesk macros are now dynamically filled with information from customers' linked Shopify orders, and it saves our customer support team so much time. Support is super responsive as well with any issues. I wish I found this app sooner! Highly recommend!