Signifyd

If you worry or have trouble with fraud, use Signifyd. Their information is more detailed and culled from a far larger data set than other tools (including the built-in tool on Shopify). We ship our products globally so protecting ourselves from fraud is critical.

Not sure what to rate this app yet as we haven't receive any orders yet. 5 stars for now.

P.S. Their customer support is a bit slow when we asked them for the free plan.

Just a great service. We started with the on-demand plan, and recently upgraded to the "Complete" plan. They've come through for us on every chargeback, although though we don't get very many. We can't compare it to other such services, since we haven't ever used such before, but they're great, and stellar customer support too (Tony being a standout).

It has been such a pleasure to work with the Signifyd Team. We have used their App for a month now and they have been nothing but supportive. Their customer care is exceptional. They are always available for questions and the people will always work with you to provide the best service possible. If you are looking for the best App to protect your online store from fraudulent purchases, this one is it!

Really useful and easy to understand App. The design of it makes it easy to distinguish possible fraudulent orders and act accordingly. The introductory phone call from the CEO who talked through the application was extremely useful too, gave us the confidence to trial the product and the knowledge needed to use it to its full potential. Excellent!

The app is beautifully designed which makes it very easy to understand your data at a glance. The customer service has been exceptional from the start. Highly recommended - makes it very easy to decide if your orders may be fraudulent and in need of further investigation.

Signifyd has been great for us. They manage all our chargebacks, which frees up our time to focus on what we do best. Overall has been a great experience.

I had a order they guaranteed result in a chargeback It was only my 16th order with them and for a fairly high amount $529.66 but they approved the claim within 2 Hours and reimbursed me within 24 Hours. Incredible !

GREAT APP BEEN USING IT FOR OVER A YEAR NOW AND IT HAS SAVED ME FROM A LOT OF HEADACHES WITH CHARGEBACKS.

Excellent and easy to use app, would definitely recommend it to any
online store owner to help with fraud prevention. Two thumbs up!