Signifyd

The service Signifyd provides decreases my risk of fraud so much more than the useful but rudimentary app from Shopify. It is well worth the cost especially when you consider the time it would take to gather and evaluate the information Signifyd does.

Works perfectly..We had signifyd for over 3 months now. Only suggestion would be to improve the communication at support level

Signifyd helped us catch fraudulent orders, which we promptly refunded and declined. This is one service that we definitely think is worth the money since it gives us peace of mind when shipping (especially internationally). We haven't had to file any claims yet, so we can't really rate how that process is yet.

To be honest, we would be bankrupt without this app. We sell expensive electronics and Signifyd's team has always informed us quickly and easily whether or not we can ship items, and they have NOT ONCE refused a chargeback claim in the rare event it has happened. Thank you!

Signifyd has been great for us - a real game changer!

Installed this app after we had a case of fraud. It adds another layer of protection and helps to check suspicious orders. It also rates each customer and sends email alerts when the score is below certain recommended number. Must have app.

Update: I know there are some poor reviews just before mine. I suggest you dig deeper into the reviews before you decide since there are some very good ones that I based my decision on before I got this app. To be fair.

I like their fraud detection reports since they "explain" and rate the safety of a transaction. They're much nicer than my last fraud detection app, which basically told me nothing. Their customer support is excellent. Very helpful and supportive. I have had this app for about a month and haven't had any chargebacks so I can't speak to that yet. If I ever do, I'll update my review. My thanks to Signifyd support for your quick help on everything I've asked you about.

Before I had Signifyd I had this one fraudulent order that caused an expensive chargeback. It made me really nervous about processing other orders. This app gives you total peace of mind. The point of having your business is to make money - not lose it. There were a couple of times I got a chargeback and Signifyd reimbursed me pretty quickly. HIGHLY recommended for any store owner. I don't know why anyone wouldn't use this.

Signifyd has greatly improved our processing time on web orders by providing fraud protection. Less headaches figuring out what is legitimate and what is not. Fast processing of refunds as well.

We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need.