Signifyd

We use Signifyd to help us minimize fraudulent orders and also cut down on the manual efforts of the team. The Guarantee Coverage for chargebacks is a great way for us to ensure that we are protected against fraud, especially during those times when our volume increases. Whenever we've had questions or concerns customer support has been able to quickly assist us and provide any additional resources we need.

Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.

This is a must have app. We received an order with billing and shipping addresses the same and a low risk from Shopify. In the old days, we would have shipped, confident that it was a good sale. Today, we use Signifyd to avoid this.

In this case, one of my employees did not realize the guarantee was still in review and shipped anyway. Signifyd came back and said the order appeared fraudulent and we quickly contacted FedEx and had the package stopped and returned to us. That would have been a loss of several thousand dollars. Not only did we avoid a loss and chargeback, but by having a record of no chargebacks helps maintain a relationship with the payment processor.

I cannot understand how any merchant would not use this app. Now, if only they come up with a fraud protection app!

This is a NO BRAINER to add this APP to your store, especially because they allow a FREE version as well as then paying for more if you need it. I have found the Support to be excellent, and as I said overall, I feel like when the Consumer sees this LOGO, they feel even safer completing their transaction on my site. WELL DONE GUYS!

Thanks,

Ray Doustdar
BUICED Liquid Multivitamins
www.buiced.com

Excellent service to weed out bad charges and the people there are great to deal with!

Operational efficiency

Before Signifyd our fraud team was looking up orders one by one in a manual time consuming process. Now with the Signifyd app, we have been able to review our orders far more quickly and with a greater confidence given the overwhelming data they provide for every order. This is the best fraud app we have ever seen! LifeKnives.com

We are a lifestyle brand for the fashion junkie and sneaker head who is passionate about high performance vehicles and the lifestyle that comes with it. The Signifyd app help us do business online with confidence that our customer are making authentic purchases with us. Plus the customer service is great and they are there to help with any questions you might have.

Lots of great data points for making a decision whether to accept or deny, and if you aren't sure submit it for insurance for a reasonable percentage of the order. I have used Cybersource's Decision Manager and Kount in the past before our site was on Shopify. Both were a pain to integrate and had user interface's that look straight out of the early 2000s when they were created.

Signifyd has a nice user interface and integration with shopify is as simple as pushing a button.

Great App. I use to deal a lot with a fraudulent order, i was tired and sick with all this frauds transactions, but after i found this super app everything have changed. It's easy to use and have a great and trustful seal that i have it on my website. I highly recommend!

Excellent app! Efficient and comprehensive. Highly recommend!