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We use this app to ensure we do not have any further issues with fraud. They have been very helpful with any questions or concerns we have and they are very informative with any software issues.
Absolutely the best 'insurance' you can have for your online store. I've been using Riskified for a long time, but they sometimes don't pay you for some of the guaranteed(approved) orders. With Signifyd, I've never had the same issue. If any problem happens, I get paid from the team the next day or so. I would definitely recommend this app to all Shopify merchants.
Signifyd has been extremely helpful in avoiding chargebacks and the user interface is very simple and easy to navigate.
Signifyd has excellent customer service, their support team is ALWAYS available either by email or by phone!!! They will walk you through literally every step. Very very helpful Kudos Guys!!!
Signifyd is one of the best decision I had after re-opening my online store. Now, I feel much more comfortable selling and I don't need to worry about fraudsters because I know that Signifyd is there to back me up. I tried to sign-up with a different app before but they declined me because they said they couldn't handle digital products. I'm so glad Signifyd is there and accepted me. Signifyd's sales and support team is also amazing. They answer all of my questions patiently and promptly.
Thank you Signifyd team for the great useful App. It gives great confidence to know that there is someone who works to protect my website. Keep up the good work guys.
Having just recently launched an online and the fear of dealing with PayPal, I had to come up with a solution of accepting card payments, knowing which orders was legitimate, and which orders are fraudulent.
Sounds easy right, as shopifys built in system detects if an order is Low, Medium or High Risk, although this feature by Shopify is handy, its not at all as accurate as it needs to be.
The application makes all the decisions for you, you don't need to take risks and decide if you should fulfil and order or not. Signifyd guarantees all orders that have the green go ahead badge, if Signifyd spot fraud, which they seem to do a very good job at detecting, they will but a red badge next to the order, meaning that they won't guarantee the order for protection if you still decide to go ahead with it.
Signifyd app does everything it says and more, i recommend any one accepting card payments to be using Signifyd.
creplab.com
Signifyd is very easy to install and use. It takes the guesswork out of processing 'questionable' big ticket orders. Particularly those international orders where billing address/shipping address discrepancies raise flags. Signifyd gives you the peace of mind to know that you are fulfilling legitimate orders and not subjecting yourself to chargebacks. Great app!
This app has been able to flag charges which may appear fraudulent. It is simple to use and has been able to save us money by avoiding fraudulent charges. I have been impressed with the customer service and how quick the Signifyd team has been to questions and concerns. Highly recommend this app.
This app is a must have. Either your a booming large business or a one person operation, Signifyd prevents fraudulent transactions before you ship. Love this app... has helped us in some bad situations.