Signifyd‑Chargeback Protection , 159 reviews

This app has saved and made me money. Made me money because it gives me the confidence to send goods out that I think might be fraudulent, but turns out they aren't, and saved me money because even when my merchant provider has passed a transaction, Signifyd has flagged it as fraud!! And even the one item I did make a claim I had my money back in 24 hours, fantastic service.

You need this app if you have big ticket items! Signifyd is Amazing! It’s really seamless and works exactly as advertised. We have been using it for a few weeks now and we have had no problems. Looks like a lot of effort went into making features that actually work. I would definitely recommend this app to anyone on Shopify. We look forward to seeing more apps come from y’all!

From all the guys (and girl) here at https://www.brooklynfixedgear.com, Thank you!

This app has been a tremendous addition to our order processing workflow. With order-processing time growing - its hard to make time to check for fraudsters.

With Signifyd, they completely automate it and do all the hard work for you. It feels like they deeply check each person and give you the tools you need to decide on your own, if you so choose.

Other services like this give you complicated data. Signifyd makes it simple, yet they show you all the data that they use to back up their decision.

Not to mention, their customer service is awesome!

We are an emerging e-commerce website, and our primary business is to sell gift cards online. As all of our payments and deliveries are digital, the transactions are high in risk for our customers as well as for ourselves. With Signifyd, we've been able to conduct our business with confidence, knowing that we only have to deliver our products to customers who are authenticated and approved by the app. The customer service of Signifyd is great and quick, and the instant scores enable us to ship out the orders within no time. The app is a must-have for anyone selling online.

Signifyd helps our business on a daily basis and proves itself absolutely invaluable! totally recommended. Prevented 90%+ of fraudulent orders within our business

if u own a eCommerce website this is prolly the number 1 thing your going to need.. plus there customer service is great .. Tony Neves was great when it came to my chargeback issues

The app worked well. No issue when we used it.

We have been partnered with Signifyd for quite some time now, and so far the level of service they provide with securing and protecting not just our business but the customers' safety in online shopping platform too, has exceeded our expectations. I'm glad to know that we are working with a trusted and proven brand.

Works great and saves us the worry of shipping across town or across the country.

We started off on Riskified, as they seemed to be the big player in the fraud insurance arena, however after about a month of using their service, we received an email saying they were terminating our service, because we sold products that violated their TOS. In fact we do not sell any products that violate their terms, and when we pointed out that they only banned guns, and actual weapons, not accessories, they pointed us to the clause where they could terminate service at any time, for any reason. We then reached out to Signifyd, and after a short conversation with Stuart, we were signed up, and have never looked back. Signifyd approves more orders than Riskified did, and in the 4 months we have been using the service, we have only received 1 chargeback, which was promptly taken care of by the Signifyd team.

Before using a fraud insurance company to filter our orders, and relying only on the Shopify checks, we lost over $15,000 in just a few months due to chargebacks, we wouldnt be in business today if we didnt have Signifyd protecting us.