We only use them because they are the best option is this space. They have lots of reasons on why they don't pay you which we can understand. However, they have "forgot" to pay us two times already but they are very quick to take payment out every month. We pay thousands a month in service fees but they "forget" to pay us for $80 reimbursements... But i guess thats how all insurance companies work and make money... They take your money for insurance but they "forget" to pay out on claims.
Was very hopeful for this app, but when my best friend got declined as a high risk, I lost hope with any information provided. Average information you cannot rely on.
The service seems alright, but for a tech company with millions in funding, the user-experience is HORRIBLE.