Overall rating
4.4
Counts per rating level
  • 77% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive fraud detection system, including detailed customer information and an efficient approval and reimbursement process. It's praised for its user-friendly interface, seamless Shopify integration, and responsive customer service. The cost-effective pricing is noted to pay for itself by saving time and preventing losses, especially for businesses dealing with high-value or large volume transactions. Over time, the app's fraud detection system improves, reducing chargebacks.

January 13, 2016

One of the better shopify apps in my opinion. The support has been incredible and they really work with you to find a solution that works for your business. It's nice to be able to pick up the phone and speak with someone right away. From what I have seen in the 3 months we have been a member the service just gets better with new features added often.

Highly recommend for anyone with fraud concerns or large order volume. The app pays for itself in just the time it took our staff to manually verify 5-10 suspected fraud orders daily, not to mention these are guaranteed as opposed to our "educated guesses" on what to approve.

Total Diabetes Supply
United States
2 months using the app
March 22, 2016

Must have!! great tool to avoid fraud! don't think about it and get it

Sexyrealsexdolls
United States
2 months using the app
July 26, 2016

The app may be useful if you have large volume of questionable transactions.

Etrexa
Canada
About 2 months using the app
Edited December 29, 2016

Easy to install and very thorough. Interface is easy to use as well. Very important for us at www.beneathyourmask.com

Beneathyourmask
United States
About 2 months using the app
Edited June 17, 2018

Great app works as it claims. What set s this app apart is the lower price point and how easy it is to use.

https://www.kinkytoy.shop
https://www.kinkytoy.store

Kinkytoy Shop
Canada
About 1 month using the app
May 19, 2014

Signifyd is Awesome! We were using multiple different platforms to analyze and guarantee our products, but now everything is in one standalone fraud protection application. The ease and functionality of Signifyd not only saves us time and money but allows us to feel confident that we are not going to run into chargeback cases. I would put my full recommendation behind this product and the service that is provided by the staff of Signifyd.

Giantnerd
United States
27 days using the app
July 10, 2014

Great for those in-between occurrences when you need a little more reassurance on a particular sale. Makes life easier and stress free!

Get My Electronics
United States
22 days using the app
September 22, 2013

Absolutely outstanding, this was so easy to install and the phone call from the CEO was a really nice idea to help install confidence that i had picked the right app even from all the way across the pond!

We sell high end baby clothes and have small number of orders but high cost wise, this is perfect for us as lost of our customers are from overseas. FABULOUS and THANK YOU

Baby CoCo Bellea
United Kingdom
14 days using the app
July 12, 2016

Do you ship 50+ orders a week on you Shopify store? Are you annoyed with constantly having to back check customers ordering from your website? These guys are for you. Within days we upped our revenue by:

A) not having to contact the customer.
B) not having to spend time with orders that were possibly fraudulent.
C) not having to refund customers we would have otherwize without Signifyd

Crazy easy to set up and mega convenient for medium to large volume shipping. Customer service they provide is on point too!

Cheers Signifyd you guys rock :)

F As In Frank Vintage
Canada
14 days using the app
June 30, 2014

Signifyd is the best fraud app on the shopify app store! We've recently been hit by a few chargebacks and Signifyd helps us identify these fraudulent transactions before we ship. Better yet, they Guarantee their transactions so we can get paid back if a chargeback occurs. Highly recommend this app!

Greats
United States
5 days using the app