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Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks
Signifyd’s Guaranteed Fraud Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.
- Approved orders backed by a full financial guarantee against fraud chargebacks
- Real-time decisions, zero risk with Signifyd's identity and intent intelligence
- Protect + grow revenue: Signifyd fraud protection helps approve more good orders
- Insights Reporting identifies trends and patterns of fraud before they occur
- Automate fulfillment and boost customer experience
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- Caractéristiques
- Jouissant d’une grande popularité auprès des entreprises basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
Recharge, Carthook, PayPal, Stripe Early Fraud Warnings, Shop PayCatégories
Types de fraudes
Outils de prévention
Alertes et analyses de données
Tarification
Les frais externes peuvent être facturés par Signifyd séparément de votre facture Shopify. En savoir plus
Free
Installation gratuite
Free to install- charges may apply after 14-day free trial ends
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Tous les frais sont facturés en USD.
Avis (162)
I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.
Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reaching out to support via email for over a month now asking about plan options as I've had trouble justifying their usage.
I've received zero replies. The ticket I submitted as medium priority was downgraded to low and I'll bet I won't hear back until the next billing cycle. It's going to be awkward when I have to issue a chargeback.
Thank you for your feedback! We take your concerns seriously and have confirmed that our support team has been in touch since your review and is available to help with any additional questions you may have.
Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.
Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.
We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.
Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.
Thank you for your review! We're thrilled to hear that you've had a positive experience.
Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.
Thank you for sharing your feedback. We're sorry to hear that this was your experience! We value all our customers and have passed your review along internally to our success managers, who are discussing ways to improve communication in the future.
Please reach out here https://signifyd.com/support if you have any further questions or comments that we can address.
Simply the best in class for chargeback protection and support.
Assistance
Signifyd peut répondre à toutes vos questions concernant Signifyd.
Ressources
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Lancement
21 juin 2013 · Journal des changements