Signifyd

Signifyd

Ceny
Bezpłatna instalacja. Mogą obowiązywać dodatkowe opłaty.
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych
Ocena
4,0 (162)
Deweloper
Signifyd

Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Signifyd’s Guaranteed Fraud Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Signifyd’s Guaranteed Fraud Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk. więcej
  • Approved orders backed by a full financial guarantee against fraud chargebacks
  • Real-time decisions, zero risk with Signifyd's identity and intent intelligence
  • Protect + grow revenue: Signifyd fraud protection helps approve more good orders
  • Insights Reporting identifies trends and patterns of fraud before they occur
  • Automate fulfillment and boost customer experience
Najważniejsze informacje
Popularne wśród firm w Stanach Zjednoczonych

Języki

Angielski

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Recharge, Carthook, PayPal, Stripe Early Fraud Warnings, Shop Pay

Kategorie

Typy oszustw

Boty, Obciążenia zwrotne, Płatności, Nadużycia związane z kartami prezentowymi

Narzędzia do zapobiegania

Reguły niestandardowe, Listy zablokowanych, Wykrywanie oparte na sztucznej inteligencji, Zautomatyzowane przepływy pracy

Alerty i analizy

Analizy dotyczące obciążenia zwrotnego, Raporty na temat ryzyka

Ceny

Signifyd może naliczać osobne opłaty, które nie są uwzględniane na fakturze Shopify. Dowiedz się więcej

Free

Bezpłatna instalacja

Free to install- charges may apply after 14-day free trial ends

Wszystkie opłaty są naliczane w USD.

Recenzje (162)

Ogólna ocena
4
Liczba recenzji z daną oceną
  • 76% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 2% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 14% ocen to oceny z 1 gwiazdkami
31 październik 2024

I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.

Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reaching out to support via email for over a month now asking about plan options as I've had trouble justifying their usage.

I've received zero replies. The ticket I submitted as medium priority was downgraded to low and I'll bet I won't hear back until the next billing cycle. It's going to be awkward when I have to issue a chargeback.

CORGITECH
Stany Zjednoczone
Ponad 2 lata korzystania z aplikacji
Signifyd odpowiedział(a) 12 listopad 2024

Thank you for your feedback! We take your concerns seriously and have confirmed that our support team has been in touch since your review and is available to help with any additional questions you may have.

20 sierpień 2024

Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.

Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.

Yakka Gear
Australia
Około 6 lat korzystania z aplikacji
Signifyd odpowiedział(a) 27 sierpień 2024

We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.

6 czerwiec 2024

Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

pdpgaming
Stany Zjednoczone
7 dni korzystania z aplikacji
Signifyd odpowiedział(a) 18 lipiec 2024

Thank you for your review! We're thrilled to hear that you've had a positive experience.

1 kwiecień 2024

Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.

Cubic Zirconia CZ
Stany Zjednoczone
Prawie 8 lat korzystania z aplikacji
Signifyd odpowiedział(a) 18 lipiec 2024

Thank you for sharing your feedback. We're sorry to hear that this was your experience! We value all our customers and have passed your review along internally to our success managers, who are discussing ways to improve communication in the future.

Please reach out here https://signifyd.com/support if you have any further questions or comments that we can address.

18 grudzień 2023

Simply the best in class for chargeback protection and support.

SoccerPost.com
Stany Zjednoczone
Ponad rok korzystania z aplikacji

Pomoc techniczna

Signifyd może odpowiedzieć na wszelkie pytania związane z Signifyd.

Deweloper

Signifyd

99 South Almaden Ave, Suite 400, San Jose, CA, 95113, US

Zasoby

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

Wprowadzenie na rynek

21 czerwiec 2013 · Dziennik zmian