Signifyd

Signifyd

Preços
Instalação gratuita. Pode haver cobranças adicionais.
Destaques
Popular junto de empresas nos Estados Unidos da América
Classificação
4,0 (162)
Programador
Signifyd

Maximize Conversions with Guaranteed Protection Against Fraud and Non-fraud Chargebacks

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk.

Signifyd’s Complete Chargeback Protection evaluates orders at checkout and delivers instant decisions backed by a financial guarantee against fraud and non-fraud chargebacks on all approved orders. This effectively shifts the liability for chargeback losses away from the merchant, allowing them to trust their customers and grow fearlessly while reducing risk. mais
  • Chargeback Protection: Obtain a full guarantee on approved orders, fraud or not
  • Real-time decisions, zero risk with Signifyd's identity and intent intelligence
  • Protect + grow revenue: Signifyd fraud protection helps approve more good orders
  • Insights Reporting identifies trends and patterns of fraud before they occur
  • Automate fulfillment and boost customer experience
Destaques
Popular junto de empresas nos Estados Unidos da América

Idiomas

inglês

Esta aplicação não está traduzida em português (Portugal)

Funciona com

Recharge, Carthook, PayPal, Stripe Early Fraud Warnings, Shop Pay

Categorias

Tipos de fraude

Estornos, Pagamentos

Ferramentas de prevenção

Deteção com base em inteligência artificial

Preços

As taxas externas poderão ser faturadas por Signifyd, em separado da sua fatura da Shopify. Saber mais

Free

Instalação gratuita

Free to install- charges may apply after 14-day free trial ends

Todas as taxas são faturadas em USD.

Avaliações (162)

Avaliação geral
4
Pontuação por nível de classificação
  • 76% das classificações são de 5 estrelas
  • 6% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 3% das classificações são de 2 estrelas
  • 14% das classificações são de 1 estrelas
31 de outubro de 2024

I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.

Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reaching out to support via email for over a month now asking about plan options as I've had trouble justifying their usage.

I've received zero replies. The ticket I submitted as medium priority was downgraded to low and I'll bet I won't hear back until the next billing cycle. It's going to be awkward when I have to issue a chargeback.

CORGITECH
Estados Unidos
Over 2 years usando a aplicação
Questão respondida por Signifyd 12 de novembro de 2024

Thank you for your feedback! We take your concerns seriously and have confirmed that our support team has been in touch since your review and is available to help with any additional questions you may have.

20 de agosto de 2024

Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.

Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.

Yakka Gear
Austrália
About 6 years usando a aplicação
Questão respondida por Signifyd 27 de agosto de 2024

We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.

6 de junho de 2024

Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.

pdpgaming
Estados Unidos
7 days usando a aplicação
Questão respondida por Signifyd 18 de julho de 2024

Thank you for your review! We're thrilled to hear that you've had a positive experience.

1 de abril de 2024

Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.

Cubic Zirconia CZ
Estados Unidos
Almost 8 years usando a aplicação
Questão respondida por Signifyd 18 de julho de 2024

Thank you for sharing your feedback. We're sorry to hear that this was your experience! We value all our customers and have passed your review along internally to our success managers, who are discussing ways to improve communication in the future.

Please reach out here https://signifyd.com/support if you have any further questions or comments that we can address.

18 de dezembro de 2023

Simply the best in class for chargeback protection and support.

SoccerPost.com
Estados Unidos
Over 1 year usando a aplicação

Assistência

Signifyd pode responder a qualquer pergunta que tenha sobre Signifyd.

Programador

Signifyd

99 South Almaden Ave, Suite 400, San Jose, CA, 95113, US

Recursos

Este programador não oferece assistência direta em Português (portugal).

Lançada

21 de junho de 2013 · Registo de alterações