配图图库
通过针对欺诈和非欺诈退款的保障最大化转化率
Signifyd 的保障欺诈保护在结账时评估订单，并提供即时决策，对所有批准的订单提供针对欺诈退款的财务保障。这有效地将退款损失的责任从商家转移出去，使他们能够信任客户并无所畏惧地增长，同时降低风险。
- 批准的订单由针对欺诈退款的全额财务保障支持
- 实时决策，使用 Signifyd 的身份和意图智能零风险
- 保护并增长收入：Signifyd 欺诈保护有助于批准更多的好订单
- 洞察报告在欺诈发生前识别趋势和模式
- 自动履行并提升客户体验
包含自动翻译的文本
- 亮点
- 深受美国商家喜爱
欺诈类型
预防工具
提醒和分析
评论 (162)
I loved Signifyd when I started using them. Then they switched to reimbursement via credit towards your next invoice which doesn't really do anything to help. It just means you have to keep using them. Ok fine, the screening is still good.
Most of my business is via repeat customers and the scams are pretty easy to identify so I decided I probably am not benefiting from my plan. I've tried reaching out to support via email for over a month now asking about plan options as I've had trouble justifying their usage.
I've received zero replies. The ticket I submitted as medium priority was downgraded to low and I'll bet I won't hear back until the next billing cycle. It's going to be awkward when I have to issue a chargeback.
Thank you for your feedback! We take your concerns seriously and have confirmed that our support team has been in touch since your review and is available to help with any additional questions you may have.
Wrongly turned off store syncing without our permission.
Was advised it was because we didn't use the service, but upon further checking we did have it turned on and using it.
Asked support to restore it and fix syncing transactions for guarantee, and they advised they did, but still not working.
We apologize for any inconvenience this may have caused. Our success team has reviewed the situation and worked to resolve the issue. If there’s anything more we can assist with, please don’t hesitate to reach out. We appreciate your feedback and understanding.
Really great service. The support team is quick to respond to any inquiry.
The platform itself is relatively easy to set up and has significantly helped to prevent fraud on out site. In addition, we use Signifyd to fight chargebacks which has freed up our time. Their order guarantee is an added plus. Highly recommend.
Thank you for your review! We're thrilled to hear that you've had a positive experience.
Interface is relatively simple to use. Unfortunately when you need them don't expect them to be there for you. We've been a customer of Signifyd since the app was new and have never filed for a chargeback claim reimbursement. We've used the guarantee for only orders that were concerning to us ('pay as you go' plan), but even those that were guaranteed never went to a claim so our account has been pure profit for them.
We just found out that they decided to stop supporting the plan that we have been on and closed our account. They didn't send any notification that the account was going to be closed nor that it was closed, and no way to get it back without a $500 monthly minimum spend. Apparently small businesses aren't worth their time.
Thank you for sharing your feedback. We're sorry to hear that this was your experience! We value all our customers and have passed your review along internally to our success managers, who are discussing ways to improve communication in the future.
Please reach out here https://signifyd.com/support if you have any further questions or comments that we can address.
Simply the best in class for chargeback protection and support.
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