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Signifyd

Signifyd

Developed by Signifyd

107 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Optimize Operations: Signifyd provides decisions in a second. Review all the details on a beautiful dashboard. Speed up order fulfillment.
  • Sell Confidently: Get a guaranteed fraud protection on all transactions. Domestic or International.
  • Get Peace of Mind Today: Simply start a trial, activate protection and never worry about fraudulent chargebacks again.

Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

Signifyd's guaranteed fraud protection is supported by a full-service cloud platform that automates fraud prevention allowing businesses to increase sales and open new markets while reducing risk.

When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Standard pricing for our month to month service is 1% for guarantee orders. We offer several plans for different business needs and sizes. View our pricing page to learn more.

Benefits:

Zero fraud liability - When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you get a chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more - With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline.

Automate your back office - Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a beautiful report that includes a score and a detailed explanation.

Integrate in minutes - Signifyd sets up in minutes. Simply install this app and you’ll instantly see orders coming in, with full data enrichment.

Features:

Automatically send orders to Signifyd for chargeback protection - When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision - Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined for guarantee.

Get Started with a free 14-day trial

It's simple to get started just click the GET APP button on top of the page and try our risk-free 14-day free trial.

Signifyd reviews

107 reviews
  1. 5 stars (89 reviews)
  2. 4 stars (6 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (7 reviews)

This is a computer program, not a real person looking at the information. When I agreed to the plan I was promised personal assistance to input the data from orders that where a couple days old and high security risk.
I waited half the day for the decision but no one actually inputs data. Its a computer program, so I was told by support I had to enter the information myself. The orders I received after installing the program get entered automatically. Now its been almost a month. The program guarantees the Low Risk Only, Denied medium and high risk. Even denied guarantee the prepaid credit card payment.
The website/app doesn't not work on my smart phone. Today went to look at the website and see I have 10 previous Cases but can't view them. How would know which orders are guaranteed or denied if I can't see the history? I'm cancelling this. I can do better on my own with the information I already get from shopify.

posted

Just a great service. We started with the on-demand plan, and recently upgraded to the "Complete" plan. They've come through for us on every chargeback, although though we don't get very many. We can't compare it to other such services, since we haven't ever used such before, but they're great, and stellar customer support too (Tony being a standout).

posted

The app may be useful if you have large volume of questionable transactions.

posted

Good app. Great customer service :)

posted

Saves us so much time! Worth every penny.

posted

Do you ship 50+ orders a week on you Shopify store? Are you annoyed with constantly having to back check customers ordering from your website? These guys are for you. Within days we upped our revenue by:

A) not having to contact the customer.
B) not having to spend time with orders that were possibly fraudulent.
C) not having to refund customers we would have otherwize without Signifyd

Crazy easy to set up and mega convenient for medium to large volume shipping. Customer service they provide is on point too!

Cheers Signifyd you guys rock :)

posted

Even if you are not worried about fraud, you need this app. It alerts you when it suspects fraud and gives you the info and tools to investigate cases...all for free.

posted

Installed this app after we had a case of fraud. It adds another layer of protection and helps to check suspicious orders. It also rates each customer and sends email alerts when the score is below certain recommended number. Must have app.

posted

This is a must have app. We received an order with billing and shipping addresses the same and a low risk from Shopify. In the old days, we would have shipped, confident that it was a good sale. Today, we use Signifyd to avoid this.

In this case, one of my employees did not realize the guarantee was still in review and shipped anyway. Signifyd came back and said the order appeared fraudulent and we quickly contacted FedEx and had the package stopped and returned to us. That would have been a loss of several thousand dollars. Not only did we avoid a loss and chargeback, but by having a record of no chargebacks helps maintain a relationship with the payment processor.

I cannot understand how any merchant would not use this app. Now, if only they come up with a fraud protection app!

posted

if u own a eCommerce website this is prolly the number 1 thing your going to need.. plus there customer service is great .. Tony Neves was great when it came to my chargeback issues

posted
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From $0.00 / month

Check out our pricing page for more details.

14 days

Support & Sales

Signifyd
1 (866) 893-0777
sales@signifyd.com
signifyd.com
Get Support

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