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Signifyd

Signifyd

Developed by Signifyd

93 reviews
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Price: From $0.00 / month Free Trial: 14 days More info
  • Optimize Operations: Signifyd provides decisions in a second. Review all the details on a beautiful dashboard. Speed up order fulfillment.
  • Sell Confidently: Request a 100% chargeback guarantee on select or all transactions. Domestic or International.
  • Spend Less: Review orders with our on-demand plan for FREE! Request a chargeback guarantee only if needed.

Signifyd solves the challenges that growing e-commerce businesses persistently face: billions of dollars lost in chargebacks, customer dissatisfaction from mistaken declines, and operational costs due to tedious, manual transaction investigation.

E-Commerce Assurance, Signifyd’s financial guarantee protecting online retailers in case of chargebacks is supported by a full-service cloud platform that automates fraud prevention allowing businesses to increase sales and open new markets while reducing risk.

When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Standard pricing is 1% for guarantee orders. We offer several plans for different business needs and sizes. View our pricing page to learn more.

Benefits:

Zero fraud liability
When we approve an order, we stake our name on it. Every Signifyd transaction is guaranteed to contribute to your bottom line, so you can maximize your revenue without the risk. If you get a chargeback, we pay you back within 48 hours including chargeback fees & shipping.

Ship more
With Signifyd's industry leading approval rates, accept more domestic and international orders that you would normally decline. Request assistance on demand from our certified fraud experts or let us manage it all for you.

Automate your back office
Skip the research and the wait for a customer call-back. We'll also automate your back office so that orders are fulfilled automatically. Every decision comes with a beautiful report that includes a score and a detailed explanation.

Integrate in minutes
Signifyd sets up in minutes. Simply install this app and you’ll instantly see orders coming in, with full data enrichment.

Features:

Automatically send orders to Signifyd for chargeback protection
When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. We back our decisions with chargeback protection (through a 100% financial guarantee) so you can focus on growing your business with zero fraud liability.

Configure order workflows based on Signifyd’s guarantee decision
Save time and resources by automating your back office based on Signifyd’s decision, automatically shipping good orders and canceling fraudulent ones. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined for guarantee.

Get Started with a free 14-day trial


It's simple to get started just click the GET APP button on top of the page and try our risk-free 14-day free trial.

Signifyd reviews

93 reviews
  1. 5 stars (84 reviews)
  2. 4 stars (4 reviews)
  3. 3 stars (2 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (3 reviews)

Good app. Great customer service :)

posted

I would give them 5 stars but their 4% guarantee I think is entirely to high. It shouldnt be more than 2-3%. When you have such big orders like we do it takes a huge toll and its NOT a write off. I wish it was but there is no way around that. I used them alot when I was with bigcommerce but up to recently I had to stop doing the daily every order submission just because of shopify fraud detection rules

posted

Feb.16- After leaving this review Signified called me and apologized telling me they were not sure how my emails slipped through the cracks. I can understand how either tech error or human error could cause this so I have amended my rating from 1 star to 4 stars because I do like how this app seems to work. I would advise anyone interested in the app to call their toll free number if you do not get an email response just to be sure.

Looks like it could be a useful app and I did install it and their logo on my site and emailed their sales dept. to be put on the bronze plan the same day I signed up (Jan 31). On Feb 4 I emailed them again because I hadn't heard back and again no reply. Received an email Feb 13 my free trial would expire the next day so I emailed again asking to be put on the free plan but still no reply. Today I was locked out of the dashboard with a message to contact them to to get reinstated. Well, I'm sorry but I guess they do not want business from someone who is only going to us the free bronze plan. Thank you for nothing. I'll go elsewhere.

posted

it wasn't bad to install and i think is a good app. I will recommend it
Gina mums-kidsworld.com

posted
Get
From $0.00 / month

Checkout our pricing page for more details.

14 days

Support & Sales

Signifyd
1 (866) 893-0777
sales@signifyd.com
signifyd.com
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