Signifyd ‑ Fraud Protection

Signifyd ‑ Fraud Protection

by Signifyd

Maximize Revenue by Preventing Fraud Orders & Customer Abuse

4.2 of 5 stars(156 reviews)

Maximize Conversion

Increase your conversion rates by eliminating friction in the buying process.

Automate Customer Experience

Streamline order fulfillment without hesitation – Signifyd decisions are 100% guaranteed.

Eliminate Fraud and Abuse

Approve more good orders and automatically recover lost revenue from chargebacks.


About Signifyd ‑ Fraud Protection

Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion and automate customer experience by eliminating fraud and customer abuse for retailers.

REVENUE PROTECTION

Signifyd leverages big data, machine learning and expert manual review to provide a 100 percent financial guarantee against fraud on approved orders that turn out to be fraudulent. This effectively shifts the liability for fraud away from ecommerce merchants, allowing them to increase sales and open new markets while reducing risk.

ABUSE PREVENTION

Signifyd also protects merchants from customer abuse by providing a financial guarantee in cases of item-not-received (INR) claims and by offering an automated Chargeback Recovery product.

FULFILLMENT AUTOMATION

With Signifyd, merchants can streamline the order review and fulfillment process. When a customer places an order with your Shopify store, Signifyd automatically reviews the order and tells you whether to ship it or not. Easily configure workflows to automatically capture orders Signifyd has approved for guarantee, and cancel ones that Signifyd has declined.

RECOGNIZED BY CUSTOMERS & INDUSTRY EXPERTS

Signifyd counts among its customers a number of companies on the Fortune 1000 and Internet Retailer Top 500 lists, including Samsung, Rite Aid, Quicksilver, Build.com, Mack Weldon, Lacoste and more. Further industry recognition for Signifyd includes designation as a Cool Vendor in Gartner’s 2017 “Security for Midsize Enterprises” report and recognition as the Ecommerce Security Solution of the Year 2018 by Cybersecurity Breakthrough. It was also named to CB Insights 2019 AI 100 List, Deloitte’s North America Technology Fast 500, the Forbes FinTech 50 and included among Bloomberg’s 50 Most Promising Startups.

For more information on terms of service, please visit our website. For more information on our chargeback coverage and criteria, please visit the reimbursement policy on our website.

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Support

Pricing 14-day free trial

External charges may apply. These charges are billed by the external provider and won’t appear on your Shopify invoice.

Standard Plan

$1,500/month

All approved orders charged at .8% of the total order amount. (EMEA merchants - contact us for pricing)

  • Complete Fraud Protection
  • Access to Signifyd Agent Console
  • Auto Fulfillment
  • Expert Re-review
  • Customer Success Support
  • 48hr Reimbursement

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.2 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    76% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    14% of ratings are 1 stars

Most recent reviews

Kathryns

Used Signifyd for past 3 years not one issue, any claims have been settled within days, no more fraud orders thanks to Signifyd.

T A Y Online Store

I have been using Signifyd for 4 years, they are good too much if you don't get chargebacks but if you start getting chargebacks from customers and they have to pay you then you will see the other face :( have a claim that was APPROVED on their terms on October 7 and now it is 12 days since it was approved and they did not reimburse me for the claim that they approved it for reimbursement.Wha is the point of paying them if you can't get protected when you need it?

BLD

We have been using Signifyd for a long while now. Earlier this year, they took the initiative to contact us since we were on a really old plan and that they were looking to shift everyone off. Their team is very patient and transparent with us throughout the entire process. We had to get this approved by Upper Management and everything. Their team is very knowledgeable and it shows that they work and communicate very well. After the contact was signed, their implementation teams as well as Customer Success Manager took care of us from getting everything ready on the backend to implementation. We did have a fraud attack a while back and this definitely did scare us, but their app took care of the fraudsters and we their team did a great job explaining everything that was going on and resolutions for any issues that come up. I highly recommend Signifyd for your fraud protection needs.