Omtaler (4)

Samlet vurdering
4
Antall per vurderingsnivå
  • 75 % av vurderingene er 5 stjerner
  • 0 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 25 % av vurderingene er 1 stjerner
22. oktober 2024

Super hard to use, customer support is weak! And the operation is complicated, need to register a variety of other website account ID, one operation down download simicart APP for preview, can not preview at all, this is my most troublesome operation of a plug-in, and the fee points are hidden without direct notification

Fragrant garden
Kina
3 dager bruker appen
SimiCart (by BSS Commerce) svarte 24. oktober 2024

We appreciate your perspective. It's always our priority is to deliver a user-friendly experience and provide ample support for our customers, so we’re truly sorry to hear that we did not meet your expectations.

We would like to let you know that we've reached out to you via your store email, in hopes that you could share more of your experience with us. We are committed to helping you navigate through any difficulties you may have with the app.

Additionally, please allow us to clarify that no costs are required to enjoy the full experience of our app. We do offer additional services if customers have needs beyond what the app has already offered, but these are completely optional. So please don't worry about any hidden fee points that prevent you from publishing your app.

Thank you once again for trying out our product, and we hope to have the chance to deliver a better experience for you.

Best regards,
SimiCart team.