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The team at Simmer have been extremely responsive in helping us to get the most out of this app. We've worked closely with Simon to get a more unified POS solution set up for our Cellar Door and Restaurant, and when we've needed support it has been quick and effective. Definitely recommend.
SImon who is one of the founders and developer dealt with us directly when we ran into any issue we had. His expertise and communication level allowed for even the most complicated errors to be simply understood. We greatly appreciated the patience he had with our team and could not be more happy with the companies service. Consider using them for your business needs!
Great app for turning Shopify POS into a functional cafe ordering system. Seb and the team are extremely responsive and always happy to help with any issues or implement new features.
Wir betreiben mittwochs eine After-Work-Gastro in unserem Kochstudio und waren lange auf der Suche nach einer Lösung, mit der wir Bestellungen pro Gast einfach erfassen, an Ausschank und Küche weiterleiten, fertige Positionen abhaken und am Ende alles sauber in den Warenkorb übernehmen können. Genau das haben wir mit der Simmer App gefunden – eine echte All-in-One-Lösung!
Die App ist unkompliziert, flexibel anpassbar und macht unsere Arbeit enorm leichter. Was früher aufwendig und fehleranfällig war, läuft jetzt schnell, übersichtlich und absolut zuverlässig. Für uns ist Simmer ein echter Gamechanger, wenn es um Gäste und Bestellungen geht.
Besonders hervorheben möchten wir das Team von Simmer: super nett, unkompliziert, immer hilfsbereit und offen für neue Ideen. Der Kontakt macht einfach Spaß, man fühlt sich bestens aufgehoben und merkt, dass hier Leute mit Leidenschaft dabei sind.
Fazit: Sehr geil, absolut empfehlenswert und genau die Lösung, die wir gesucht haben. Für uns gibt es kein Zurück mehr – Simmer ist aus unserem Betrieb nicht mehr wegzudenken.
We've been using Simmer at a few different Shopify POS locations for a little while now for both the KDS and the modifiers. It's a solid product, and the development team has been making improvements quickly over the past several months adding different features. Any questions or concerns that we've encountered have been quickly explained or fixed after an email. I would recommend this to anyone looking for a KDS on Shopify.
Simmer served as a friendly to use service for a large event. We needed a simple but effective solution for eight food stands. With very little time, the team helped greatly with a smooth onboarding process and was by our side the entire journey. The software worked without fail and the interface and experience reduced training time for our associates.
Simmer served as a simple yet effective solution for our event, we would not hesitate to use them again for future events.
Great product with stellar support! KDS system integration is a killer feature. Turns Shopify POS into a legit cafe operating system and keeps getting better. Thank you Seb!
I have been using this app for a few weeks now.
At the very first, I was very desappointed as many features weren't working fine. It was very frustrating. The app promises weren't here. And then, the Simmer Team (Seb) got in touch with me to understand my worries and to ask me how they could help my team and I in using their app. I told them a few key points to improve to make their app very efficient. I finally found them very concerned about my experience and they have been working to fix all the bugs that I noticed to them. Today the app is more fluid. I can also say that kind of app that suits coffee shop with terrasse and table orders is quite rare. And I can say now their app is good choice for taking orders at tables with a very nice kitchen display system. A few things are still to be improved but I can bank on them to make it. Today change my 1* score to a 4* score. Maybe in a few weeks I will put a 5* score. Thank you Seb for your help.
Thank you for the review and all of the amazing feedback so far. Your suggestions have really helped improve the workflow of Simmer for our merchants. Keep the feedback coming :-)
- Seb
Seriously the most responsive support I have ever had from a developer. They went so far out of their way to make sure their app would accommodate our goals.
Highly recommended! Migrating from Square to Shopify I was shocked by how many basic features are missing on Shopify. Then I found Simmer.
This app is indispensable! So well thought out when it comes to both features and execution. It makes Shopify so much more usable. It's completely supercharging the basic functionality of the POS.
Works flawlessly on both iPads and Android phones.
The support is very responsive and helpful.
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