SMPS Product Question & Answer , 261 anmeldelser

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

Extremely easy to use the app. The Support Team is very quick to respond to each query and resolves very quickly. Highly Recommended!

Quick to install. I had a query that was answered in good time and happy with all the help they gave. Only just added it to my store so it will be time before I can make a full judgement, but happy with it so far. Thanks

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

The app is Great, the customer support is also very helpful.
will try paid plans after some time...

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

I use this app to help me get customers questions and know what should I improve. Great experience, would recommed

Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!

Super quick customer support (which is rare these days). App seems to work great so far, Was a bit fickle with the Warehouse theme but a rep fixed it quickly.

App works great and customer services is fast and friendly. Updated my theme and had a little trouble installing it on my own. They had it fixed for me in just a few hours.