Avis (157)

Note globale
4,6
Nombre d’avis par note
  • 92 % des avis sont des avis à 5 étoiles
  • 4 % des avis sont des avis à 4 étoiles
  • 1 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
12 septembre 2024

Great, simple and working app excecuting what it promises. Customer service was great too! One star short, because there was not a way to customize the widget by yourself. You had to contact support BUT they did an excellent job modifying the widget :)

Pipemade.com | Online Store for Plumbing Professionals
Finlande
10 jours d’utilisation de l’application
24 mai 2021

Great customer service! Hopefully they can create a fix for questions submitted by bots, if they did, that would be amazing. In the meantime if you have bots spam you with questions, contact customer service and they will delete those for you.

S U N C H I L D ®
États-Unis
Plus de 4 ans d’utilisation de l’application
20 avril 2021

The customer service is very good! The support expert Milan Manvar, was incredibly patient and helpful! Thank you.

Sofary Lighting
États-Unis
Presque 3 ans d’utilisation de l’application
23 mars 2022

This app is easy to use. Q & A is a perfect addition to my product pages. Dashboard is neat. Customer service is very helpful!

SYXMOTO
États-Unis
Presque 3 ans d’utilisation de l’application
Modifié le 1 novembre 2018

Only two users over the past 6 months that posted a question. Yet we have many orders. I'm wondering about the need. While it may have benefits of SEO and FAQ stuff, it needs enough questions and answers to make that happen.

Earth Trek Gear
États-Unis
6 mois d’utilisation de l’application
23 mars 2022

It's a quite simple app, and easy to use, the support is very helpful and fast. It can be better if we can submit several Q&A on the same page.

SunjoyGroup
États-Unis
24 jours d’utilisation de l’application
1 décembre 2018

Exactly as expected. Doesn't automate importing reviews, and direction might need to be updated otherwise pretty good! https://highzer0electronics.com/

HighZer0 Electronics
États-Unis
11 jours d’utilisation de l’application
Modifié le 11 septembre 2023

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
Corée du Sud
13 jours d’utilisation de l’application
24 avril 2023

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

The Pizza Oven Palace
États-Unis
17 jours d’utilisation de l’application
18 janvier 2023

I love this app! A readable Q&A section on your product pages is HUGE for SEO and helping to drive organic traffic to your site from search engines. A must have app.

Axe Row
États-Unis
Environ 2 mois d’utilisation de l’application
13 septembre 2022

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
États-Unis
Plus d'un an d’utilisation de l’application
5 août 2022

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

All Bathroom Vanities
États-Unis
3 jours d’utilisation de l’application
30 juin 2022

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

The Bedroom Emporium
États-Unis
6 jours d’utilisation de l’application
21 mai 2022

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Go Crossbow
États-Unis
24 minutes d’utilisation de l’application
27 avril 2022

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

Sauna Springs
États-Unis
3 mois d’utilisation de l’application
29 mars 2022

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

【STG】UNIVERSAL MUSIC STORE | CD DVD Blu-ray アーティストグッズ 通販 オンラインショッピング
Japon
4 mois d’utilisation de l’application
Modifié le 4 mars 2022

Feb 2022 Update-
Still love the app. Great support to fix integration issues! Original Review-
I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set

Wee Boats
États-Unis
Presque 5 ans d’utilisation de l’application
Modifié le 23 février 2022

I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!

Pure Light Style
Canada
11 jours d’utilisation de l’application
4 janvier 2022

I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!

Barn and Barley
États-Unis
5 mois d’utilisation de l’application
21 décembre 2021

I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.

Lovetrue1221.com
États-Unis
4 jours d’utilisation de l’application
30 novembre 2021

Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's contact data from a question form and allowing a user (paying a subscription) to import that into email marketing a violation of GDPR?

Little Colorado
États-Unis
Plus de 2 ans d’utilisation de l’application
24 novembre 2021

Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)

designertuin
Pays-Bas
11 jours d’utilisation de l’application
7 octobre 2021

If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.

MilliForHer
États-Unis
Environ 14 heures d’utilisation de l’application
13 septembre 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
États-Unis
Environ 22 heures d’utilisation de l’application
9 juillet 2021

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Lighting With Innovations
États-Unis
Environ 5 heures d’utilisation de l’application
28 avril 2021

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
États-Unis
Environ 9 heures d’utilisation de l’application
6 avril 2021

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

The Tool Haven
Malaisie
8 jours d’utilisation de l’application
22 mars 2021

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

BB Garage Storage Solutions
États-Unis
5 jours d’utilisation de l’application
22 mars 2021

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Outdoor Kitchen Connection
États-Unis
Environ 17 heures d’utilisation de l’application
17 mars 2021

This is a really good app, especially when you have a FAQs page where you don't have all questions answered and you don't have a live chat where people can chat in. It's been somewhere between a good "Reviews" app and a FAQs app for us.

UnEarthed® Premium Scented Candles
États-Unis
Plus d'un an d’utilisation de l’application
7 février 2021

The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!

Mega Promo Mania
Brésil
Environ 23 heures d’utilisation de l’application
6 février 2021

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Good Bench Company
États-Unis
Environ 23 heures d’utilisation de l’application
13 janvier 2021

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Sandro's Corner
Philippines
1 jour d’utilisation de l’application
Modifié le 31 décembre 2020

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

SHERATIQUE
Arabie saoudite
12 mois d’utilisation de l’application
22 novembre 2020

Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!

eCoastRiders
États-Unis
Environ 2 mois d’utilisation de l’application
19 novembre 2020

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

OUTER LIMIT TELESCOPE
États-Unis
2 jours d’utilisation de l’application
24 septembre 2020

I removed this app because I didn't have a need for it anymore but it's a great app. It was still showing up in my product pages after I uninstalled it but customer support was super quick in helping me remove the code.

Coral
Inde
Plus d'un an d’utilisation de l’application
11 septembre 2020

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Resolute Rambler
États-Unis
21 jours d’utilisation de l’application
6 septembre 2020

If you need torture and mess with your store codes every fcking single minute it is perfect. If you want to be mad, lost your mental health its perfectt opportunity . I am joking dont install that

Grillbuy
Royaume-Uni
6 jours d’utilisation de l’application
1 septembre 2020

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

Urikar
États-Unis
1 jour d’utilisation de l’application
28 août 2020

Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!

Numedex
Irlande
9 jours d’utilisation de l’application
24 août 2020

Very helpful and helped solve all my issues quickly when I had a problem. Would highly recommend. Thanks for the help!

Modern Garage
Canada
5 mois d’utilisation de l’application
24 juillet 2020

I use that app and I really enjoy it. The support is perfect and always on time.
Filip from www.living-room.store

Living Room
Autriche
Environ 14 heures d’utilisation de l’application
29 juin 2020

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
États-Unis
Environ 20 heures d’utilisation de l’application
19 juin 2020

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Wine Cooler Expo, A Division of Praos Smart Solutions
États-Unis
Plus d'un an d’utilisation de l’application
31 mai 2020

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

NuvoleBlu
Italie
Environ un an d’utilisation de l’application
15 avril 2020

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Kustom Kit Gym Equipment
Royaume-Uni
5 mois d’utilisation de l’application
15 avril 2020

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Artisans Galleria
Pakistan
11 mois d’utilisation de l’application
Modifié le 13 avril 2020

Great app, easy, helpful and really supportive team, I wanted to add some feature and I received support In a few minutes!!

classiclocks
Israël
7 mois d’utilisation de l’application
23 mars 2020

This app is fantastic! If the customer has any questions or is needing information, I believe it will help the customer's concerns and ultimately help with conversions.

I also need to mention Milan was exceptionally helpful when I asked if he could change the button colour to match my theme. He was more than happy to help. He took the initiative and changed it immediately and then emailed me to say it was done. Great customer service, Milan! Keep up the awesome work!

Kaso Saunas
États-Unis
16 minutes d’utilisation de l’application
5 mars 2020

You need to hire a person to upload question and answer ONE by ONE.

This is so old school.

There is no uploading questions via Excel feature. Contacting support. Let's see there response to this legitimate basic requirement.

Mindplan.in
Inde
5 jours d’utilisation de l’application
Simprosys InfoMedia a répondu 14 mars 2020

Hello Merchant,

I liked your approach of leaving a one-star review to grab the attention of the app developer.

I am sorry, but we have no-where in the description included that there is such a feature in the app.

I wish you had read the app description properly before wasting your time in the installation of the app.

Amit

18 février 2020

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Lodgefair
États-Unis
1 jour d’utilisation de l’application
13 février 2020

This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.

hadineeon.net
R.A.S. chinoise de Hong Kong
2 jours d’utilisation de l’application
22 novembre 2019

We use this app in our store at: https://mydentalwig.com/ and it's a great app that is easy to use. You can visit our store to see it in action

My Dental Wig
États-Unis
Plus de 2 ans d’utilisation de l’application
12 novembre 2019

Cant use apps that have issues and suddenly cause 30 sec load times. No way to immediately chat with devs either. Just can't take the risk these days.

UnderAir
États-Unis
2 mois d’utilisation de l’application
Simprosys InfoMedia a répondu 13 novembre 2019

Hi,

I acknowledge that there was an issue for about 6 hrs on our servers of this app only.

We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.

Otherwise, our apps are known to be best for loading and performance.

I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.

I apologise and regret the inconvenience it might have caused.

Amit
CEO, Simprosys InfoMedia.

11 septembre 2019

Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.

LUNVA
États-Unis
Plus d'un an d’utilisation de l’application
5 septembre 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Aztro Marketplace
États-Unis
2 jours d’utilisation de l’application