리뷰 (157)

전체 평점
4.7
평점 수준당 개수
  • 평점의 92%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2017년 7월 26일에 편집됨

They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.

Adeptcosmetics Com
미국
앱 사용 기간 2일
2016년 7월 2일

It looks and works great. Clearly good for SEO! 5 stars:)

Signalbooster Com
미국
앱 사용 기간 42분
2016년 10월 2일

Super easy to install and it looks really nice in our theme. I will post more info when we received some customers' questions. www.medineterranean.com

Medineterranean
미국
앱 사용 기간 35분
2016년 10월 5일

Looks to be a great tool for the store. www.dirtymonkeykustoms.ca

Dirty Monkey Kustoms
캐나다
앱 사용 기간 35분
2017년 8월 10일

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

My Custom Kids Books
캐나다
앱 사용 기간 14분
2016년 9월 25일

Easy to install. Hoping it helps us with driving more traffic to our site.

Badminton Warehouse
미국
앱 사용 기간 3분
2024년 12월 12일

tradevehicleparts.co.uk
영국
앱 사용 기간 거의 4년
2023년 9월 11일에 편집됨

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
대한민국
앱 사용 기간 13일
2023년 4월 24일

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

The Pizza Oven Palace
미국
앱 사용 기간 17일
2023년 1월 18일

I love this app! A readable Q&A section on your product pages is HUGE for SEO and helping to drive organic traffic to your site from search engines. A must have app.

Axe Row
미국
앱 사용 기간 대략 2개월
2022년 9월 13일

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
미국
앱 사용 기간 1년 초과
2022년 8월 5일

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

All Bathroom Vanities
미국
앱 사용 기간 3일
2022년 6월 30일

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

The Bedroom Emporium
미국
앱 사용 기간 6일
2022년 5월 21일

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Go Crossbow
미국
앱 사용 기간 24분
2022년 4월 27일

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

Sauna Springs
미국
앱 사용 기간 3개월
2022년 3월 29일

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

【STG】UNIVERSAL MUSIC STORE | CD DVD Blu-ray アーティストグッズ 通販 オンラインショッピング
일본
앱 사용 기간 4개월
2022년 3월 4일에 편집됨

Feb 2022 Update-
Still love the app. Great support to fix integration issues! Original Review-
I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set

Wee Boats
미국
앱 사용 기간 거의 5년
2022년 2월 23일에 편집됨

I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!

Pure Light Style
캐나다
앱 사용 기간 11일
2022년 1월 4일

I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!

Barn and Barley
미국
앱 사용 기간 5개월
2021년 12월 21일

I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.

Lovetrue1221.com
미국
앱 사용 기간 4일
2021년 11월 30일

Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's contact data from a question form and allowing a user (paying a subscription) to import that into email marketing a violation of GDPR?

Little Colorado
미국
앱 사용 기간 2년 초과
2021년 11월 24일

Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)

designertuin
네덜란드
앱 사용 기간 11일
2021년 10월 7일

If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.

MilliForHer
미국
앱 사용 기간 대략 14시간
2021년 9월 13일

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
미국
앱 사용 기간 대략 22시간
2021년 7월 21일에 편집됨

Please reply to the email as soon as possible. I don’t want to stop using it due to the slow response time. Thank you

YITAMotor
홍콩(중국 특별행정구)
앱 사용 기간 대략 2년
2021년 7월 9일

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Lighting With Innovations
미국
앱 사용 기간 대략 5시간
2021년 4월 28일

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
미국
앱 사용 기간 대략 9시간
2021년 4월 6일

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

The Tool Haven
말레이시아
앱 사용 기간 8일
2021년 3월 22일

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

BB Garage Storage Solutions
미국
앱 사용 기간 5일
2021년 3월 22일

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Outdoor Kitchen Connection
미국
앱 사용 기간 대략 17시간
2021년 3월 17일

This is a really good app, especially when you have a FAQs page where you don't have all questions answered and you don't have a live chat where people can chat in. It's been somewhere between a good "Reviews" app and a FAQs app for us.

UnEarthed® Premium Scented Candles
미국
앱 사용 기간 1년 초과
2021년 2월 7일

The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!

Mega Promo Mania
브라질
앱 사용 기간 대략 23시간
2021년 2월 6일

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Good Bench Company
미국
앱 사용 기간 대략 23시간
2021년 1월 13일

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Sandro's Corner
필리핀
앱 사용 기간 1일
2020년 12월 31일에 편집됨

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

SHERATIQUE
사우디아라비아
앱 사용 기간 12개월
2020년 11월 22일

Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!

eCoastRiders
미국
앱 사용 기간 대략 2개월
2020년 11월 19일

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

OUTER LIMIT TELESCOPE
미국
앱 사용 기간 2일
2020년 9월 24일

I removed this app because I didn't have a need for it anymore but it's a great app. It was still showing up in my product pages after I uninstalled it but customer support was super quick in helping me remove the code.

Coral
인도
앱 사용 기간 1년 초과
2020년 9월 11일

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Resolute Rambler
미국
앱 사용 기간 21일
2020년 9월 6일

If you need torture and mess with your store codes every fcking single minute it is perfect. If you want to be mad, lost your mental health its perfectt opportunity . I am joking dont install that

Grillbuy
영국
앱 사용 기간 6일
2020년 9월 1일

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

Urikar
미국
앱 사용 기간 1일
2020년 8월 28일

Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!

Numedex
아일랜드
앱 사용 기간 9일
2020년 8월 24일

Very helpful and helped solve all my issues quickly when I had a problem. Would highly recommend. Thanks for the help!

Modern Garage
캐나다
앱 사용 기간 5개월
2020년 7월 24일

I use that app and I really enjoy it. The support is perfect and always on time.
Filip from www.living-room.store

Living Room
오스트리아
앱 사용 기간 대략 14시간
2020년 6월 29일

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
미국
앱 사용 기간 대략 20시간
2020년 6월 19일

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Wine Cooler Expo, A Division of Praos Smart Solutions
미국
앱 사용 기간 1년 초과
2020년 5월 31일

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

NuvoleBlu
이탈리아
앱 사용 기간 대략 1년
2020년 4월 15일

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Kustom Kit Gym Equipment
영국
앱 사용 기간 5개월
2020년 4월 15일

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Artisans Galleria
파키스탄
앱 사용 기간 11개월
2020년 4월 13일에 편집됨

Great app, easy, helpful and really supportive team, I wanted to add some feature and I received support In a few minutes!!

classiclocks
이스라엘
앱 사용 기간 7개월
2020년 3월 23일

This app is fantastic! If the customer has any questions or is needing information, I believe it will help the customer's concerns and ultimately help with conversions.

I also need to mention Milan was exceptionally helpful when I asked if he could change the button colour to match my theme. He was more than happy to help. He took the initiative and changed it immediately and then emailed me to say it was done. Great customer service, Milan! Keep up the awesome work!

Kaso Saunas
미국
앱 사용 기간 16분
2020년 3월 5일

You need to hire a person to upload question and answer ONE by ONE.

This is so old school.

There is no uploading questions via Excel feature. Contacting support. Let's see there response to this legitimate basic requirement.

Mindplan.in
인도
앱 사용 기간 5일
답글 Simprosys InfoMedia개 2020년 3월 14일

Hello Merchant,

I liked your approach of leaving a one-star review to grab the attention of the app developer.

I am sorry, but we have no-where in the description included that there is such a feature in the app.

I wish you had read the app description properly before wasting your time in the installation of the app.

Amit

2020년 2월 18일

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Lodgefair
미국
앱 사용 기간 1일
2020년 2월 13일

This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.

hadineeon.net
홍콩(중국 특별행정구)
앱 사용 기간 2일
2019년 11월 22일

We use this app in our store at: https://mydentalwig.com/ and it's a great app that is easy to use. You can visit our store to see it in action

My Dental Wig
미국
앱 사용 기간 2년 초과
2019년 11월 12일

Cant use apps that have issues and suddenly cause 30 sec load times. No way to immediately chat with devs either. Just can't take the risk these days.

UnderAir
미국
앱 사용 기간 2개월
답글 Simprosys InfoMedia개 2019년 11월 13일

Hi,

I acknowledge that there was an issue for about 6 hrs on our servers of this app only.

We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.

Otherwise, our apps are known to be best for loading and performance.

I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.

I apologise and regret the inconvenience it might have caused.

Amit
CEO, Simprosys InfoMedia.

2019년 9월 11일

Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.

LUNVA
미국
앱 사용 기간 1년 초과