SMPS Product Question & Answer

Excellent customer service. I talked to Milan and the problem with my theme, Empire, was resolved in less than a week.

I have used this and other apps by Symprosis for years. The apps never disappoint and any time I have had an issue the customer support has always been the best.

We've used this app for a couple years and its been very helpful in giving our customers a place where they can ask questions and we can easily post the answers to the product pages. This has lowered our Customer Service workload over time. We appreciated that the app's support team helped us export the Q&A data - which has helped us do some deeper analysis.

App has worked perfectly for us. Easy to use and responsive. Customer service has also been very helpful.

Questions and Answers app support team provides very good service, quick and fix the problem. I will definitely recommend this app.

We've been using this app for years now. It's been so helpful for our customers, it's easy for our employees to utilize, and the customer support team behind this app is wonderful and very responsive! I highly recommend this app. Milan Manvar is especially wonderful and I appreciate the help updating our contact info so we can continue to use this app to the fullest.

I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win.
Also, the support is fast and friendly.

We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.

Works as described - good email notifications, customers actually use it. Had a minor technical bug at one point, I reached out to the developer and they had it fixed within a day. Thank you!

Been using this about a year and has been working fairly well. Got hit by bots the other day but contacted support and they quickly took care of it, thank you.