评论 (157)

整体评分
4.7
每个评分等级的数量
  • 92% 的评分是 5 星
  • 4% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 3% 的评分是 1 星
编辑时间:2017年7月26日

They installed the app for me in my store -- incorrectly and then when I asked for it to be fixed, they wanted to charge me $40 to fix it. Now, I would have installed this app myself, however, their video is really hard to understand. Fortunately, they deleted the app for me when I refused to pay the extra fee. The "Ask a Question" button was sitting on top of the "Add to Cart" button and unacceptable. They refused to fix this for free. Amit then thanked me for my one star review so that "people don't take them as crooked up reviews" He wrote me in an e-mail, "I am glad, I did not provide free customization of other app to the people like you who want everything for free despite knowing that opposite person puts his or her time and resources which have their own costs... " I have no idea what this means. The company offered to help me, all I asked was them to fix the "Ask a Question" button, which they installed, and then wanted $40 to fix.

Adeptcosmetics Com
美国
2天 人在使用应用
2016年7月2日

It looks and works great. Clearly good for SEO! 5 stars:)

Signalbooster Com
美国
42分钟 人在使用应用
2016年10月2日

Super easy to install and it looks really nice in our theme. I will post more info when we received some customers' questions. www.medineterranean.com

Medineterranean
美国
35分钟 人在使用应用
2016年10月5日

Looks to be a great tool for the store. www.dirtymonkeykustoms.ca

Dirty Monkey Kustoms
加拿大
35分钟 人在使用应用
2017年8月10日

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

My Custom Kids Books
加拿大
14分钟 人在使用应用
2016年9月25日

Easy to install. Hoping it helps us with driving more traffic to our site.

Badminton Warehouse
美国
3分钟 人在使用应用
2024年12月12日

tradevehicleparts.co.uk
英国
接近4年 人在使用应用
编辑时间:2023年9月11日

I was amazed by the quick response and kind solution.
They are very professional.
I was impressed by your kind information.
It's the best app and the best CS
Even if I asked you many times, you were always kind enough to let me know, so I solved the problem. Thank you. Milan Manager
I changed it to a paid plan and used it, but I'm very satisfied with the result.

I requested a correction in an urgent matter.
Thankfully, the modification was made quickly. very very quickly
Thank you so much.

Gaxago
韩国
13天 人在使用应用
2023年4月24日

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

The Pizza Oven Palace
美国
17天 人在使用应用
2023年1月18日

I love this app! A readable Q&A section on your product pages is HUGE for SEO and helping to drive organic traffic to your site from search engines. A must have app.

Axe Row
美国
大约2个月 人在使用应用
2022年9月13日

Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.

Oak Park Home & Hardware
美国
1年多 人在使用应用
2022年8月5日

The customer service has been very helpful for me. I had a question on the install of the code and they were prompt and efficient in response.

All Bathroom Vanities
美国
3天 人在使用应用
2022年6月30日

This app is super easy to use. Customers can ask questions right on your product page. You will get an email and then you can answer them in the back end. The question and answer is then published where it will help other customers that may have the same question. The customer support has been great. They helped me install the app.

The Bedroom Emporium
美国
6天 人在使用应用
2022年5月21日

I love this app! I use it on every website I build. Just added it to my newest project at gocrossbow.com and it works great for seo and boosting search results. Ask the right questions, give the right answers and you will see a HUGE boost in your organic traffic!

Go Crossbow
美国
24分钟 人在使用应用
2022年4月27日

Great app and they are always happy to help you if you need help! I needed help with adding the coding and was able to get assistance relatively quickly! Thank you! 5 star app and service!

Sauna Springs
美国
3个月 人在使用应用
2022年3月29日

This app is very easy to use, and the support team is very helpful. Thank you for your support, Milan.

【STG】UNIVERSAL MUSIC STORE | CD DVD Blu-ray アーティストグッズ 通販 オンラインショッピング
日本
4个月 人在使用应用
编辑时间:2022年3月4日

Feb 2022 Update-
Still love the app. Great support to fix integration issues! Original Review-
I'm using this app on all of my product pages. It seems to work great! Check it out on this product page https://shopweeboats.com/products/torqeedo-travel-1103-c-outboard-motor-w-free-travel-bag-set

Wee Boats
美国
接近5年 人在使用应用
编辑时间:2022年2月23日

I just installed this app on my store and had a few issues setting it up. Contacted customer service and heard back from Milan within 12 hours. Excellent customer service! Looking forward to seeing my clients questions for me and having the pleasure to answer them. It really is a great app as it basically builds a mini FAQ page right on each of your product pages!

Pure Light Style
加拿大
11天 人在使用应用
2022年1月4日

I needed help installing it, tried for hours to figure it out myself before emailing the support. Overnight they fixed my problem while I slept and it works perfectly! 100%!!

Barn and Barley
美国
5个月 人在使用应用
2021年12月21日

I appreciate the assistance with Installing the code needed for this app on my business page. This app helps me answer my customer's questions while helping others who might have a similar question. Thanks Again.

Lovetrue1221.com
美国
4天 人在使用应用
2021年11月30日

Free plan provides a simple, baseline functionality - but the plans are very poorly pay gated. The features behind the pay wall don't make sense. There isn't enough of them to justify a subscription. The subscription plans offer little-to-no extra value to the app, they just put quality of life and baseline operation features (like export) behind a pay wall. Also - isn't exposing a customer's contact data from a question form and allowing a user (paying a subscription) to import that into email marketing a violation of GDPR?

Little Colorado
美国
2年多 人在使用应用
2021年11月24日

Ik heb deze app gedownload om product q&a te krijgen op mijn productpagina. dit ziet er erg strak uit en de support is erg goed. jammer dat hij niet in het Nederlands beschikbaar is (tegen betaling wel)

designertuin
荷兰
11天 人在使用应用
2021年10月7日

If you are looking for this function, this app is what you want. Moreover, Milan is very responsive and willing to troubleshoot, do something custom or to just understand the app better. From an app creator, that's what you are looking for.

MilliForHer
美国
大约14小时 人在使用应用
2021年9月13日

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
美国
大约22小时 人在使用应用
编辑时间:2021年7月21日

Please reply to the email as soon as possible. I don’t want to stop using it due to the slow response time. Thank you

YITAMotor
香港特别行政区
大约2年 人在使用应用
2021年7月9日

This is a great app and easy to install! I gad a small issue with the link and contacted support. Milan fixed the issue with-in the hour. Great support!

Lighting With Innovations
美国
大约5小时 人在使用应用
2021年4月28日

Simple and amazing solution for my store. Customer service is ridiculously fast and efficient. Recommended!

Cabin Kit Company
美国
大约9小时 人在使用应用
2021年4月6日

Milan provided a good level of service. was very prompt with support and able to fix my issues quickly

The Tool Haven
马来西亚
8天 人在使用应用
2021年3月22日

Love this app and the support you get along with it. Simprosys has been our favorite app development team across the board.

BB Garage Storage Solutions
美国
5天 人在使用应用
2021年3月22日

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Outdoor Kitchen Connection
美国
大约17小时 人在使用应用
2021年3月17日

This is a really good app, especially when you have a FAQs page where you don't have all questions answered and you don't have a live chat where people can chat in. It's been somewhere between a good "Reviews" app and a FAQs app for us.

UnEarthed® Premium Scented Candles
美国
1年多 人在使用应用
2021年2月7日

The app is super intuitive for the customer and looks good on the store layout. The Support was super attentive and quick to solve a small detail so that everything was perfect. Thank you!

Mega Promo Mania
巴西
大约23小时 人在使用应用
2021年2月6日

I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!

Good Bench Company
美国
大约23小时 人在使用应用
2021年1月13日

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

Sandro's Corner
菲律宾
1天 人在使用应用
编辑时间:2020年12月31日

I've been using this app for months now. It increased traffic to my product page and helped to rank it higher on Google search. I highly recommend it if you're looking for a great customer service for your visitors.

SHERATIQUE
沙特阿拉伯
12个月 人在使用应用
2020年11月22日

Simprosys apps are the best, the service you get from them is incredible. I needed help on my q and A and Milan a developer helped me put it into a certain section! Highly recommend the app and more importantly the best service I have ever seen from a shopify app. Thank you so much and please use this company thank you!

eCoastRiders
美国
大约2个月 人在使用应用
2020年11月19日

I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan

OUTER LIMIT TELESCOPE
美国
2天 人在使用应用
2020年9月24日

I removed this app because I didn't have a need for it anymore but it's a great app. It was still showing up in my product pages after I uninstalled it but customer support was super quick in helping me remove the code.

Coral
印度
1年多 人在使用应用
2020年9月11日

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Resolute Rambler
美国
21天 人在使用应用
2020年9月6日

If you need torture and mess with your store codes every fcking single minute it is perfect. If you want to be mad, lost your mental health its perfectt opportunity . I am joking dont install that

Grillbuy
英国
6天 人在使用应用
2020年9月1日

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

Urikar
美国
1天 人在使用应用
2020年8月28日

Great app and excellent technical support. It allows customers to interact with our site and ask specific product questions in a neat and tidy manner. I would fully recommend it!

Numedex
爱尔兰
9天 人在使用应用
2020年8月24日

Very helpful and helped solve all my issues quickly when I had a problem. Would highly recommend. Thanks for the help!

Modern Garage
加拿大
5个月 人在使用应用
2020年7月24日

I use that app and I really enjoy it. The support is perfect and always on time.
Filip from www.living-room.store

Living Room
奥地利
大约14小时 人在使用应用
2020年6月29日

They helped me with the installation very quickly. Great customer support. Recommend using the app!

Glam Rugs
美国
大约20小时 人在使用应用
2020年6月19日

Support is very responsive and knowledgeable. App works as expected. Video instructions could could offer more clarity.

Wine Cooler Expo, A Division of Praos Smart Solutions
美国
1年多 人在使用应用
2020年5月31日

A really excellent and highly recommended app! It works very well and is very cheap. The customer service is impeccable and solves every problem quickly and cleanly. The Top!

NuvoleBlu
意大利
大约1年 人在使用应用
2020年4月15日

Fantastic app, great support and surprised how many questions we actually get! It would be nice to have more settings to easily adjust the fonts and colours etc without having to get a developer but overall A+++

Kustom Kit Gym Equipment
英国
5个月 人在使用应用
2020年4月15日

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Artisans Galleria
巴基斯坦
11个月 人在使用应用
编辑时间:2020年4月13日

Great app, easy, helpful and really supportive team, I wanted to add some feature and I received support In a few minutes!!

classiclocks
以色列
7个月 人在使用应用
2020年3月23日

This app is fantastic! If the customer has any questions or is needing information, I believe it will help the customer's concerns and ultimately help with conversions.

I also need to mention Milan was exceptionally helpful when I asked if he could change the button colour to match my theme. He was more than happy to help. He took the initiative and changed it immediately and then emailed me to say it was done. Great customer service, Milan! Keep up the awesome work!

Kaso Saunas
美国
16分钟 人在使用应用
2020年3月5日

You need to hire a person to upload question and answer ONE by ONE.

This is so old school.

There is no uploading questions via Excel feature. Contacting support. Let's see there response to this legitimate basic requirement.

Mindplan.in
印度
5天 人在使用应用
Simprosys InfoMedia已回复 2020年3月14日

Hello Merchant,

I liked your approach of leaving a one-star review to grab the attention of the app developer.

I am sorry, but we have no-where in the description included that there is such a feature in the app.

I wish you had read the app description properly before wasting your time in the installation of the app.

Amit

2020年2月18日

This app does what it says and the customer service is excellent. Milan helped me w/ adding the snippet to my theme and was very responsive.

Lodgefair
美国
1天 人在使用应用
2020年2月13日

This app help me a lot, it is easy and good use. And the service is good, they email you back quicly if you have any problem sent to them.

hadineeon.net
香港特别行政区
2天 人在使用应用
2019年11月22日

We use this app in our store at: https://mydentalwig.com/ and it's a great app that is easy to use. You can visit our store to see it in action

My Dental Wig
美国
2年多 人在使用应用
2019年11月12日

Cant use apps that have issues and suddenly cause 30 sec load times. No way to immediately chat with devs either. Just can't take the risk these days.

UnderAir
美国
2个月 人在使用应用
Simprosys InfoMedia已回复 2019年11月13日

Hi,

I acknowledge that there was an issue for about 6 hrs on our servers of this app only.

We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.

Otherwise, our apps are known to be best for loading and performance.

I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.

I apologise and regret the inconvenience it might have caused.

Amit
CEO, Simprosys InfoMedia.

2019年9月11日

Excellent customer service! I had a small issue that wasn't even directly related to the app and they sorted it out in minutes. I had the pleasure of dealing with Milan and I am very impressed with the great customer service I received.

LUNVA
美国
1年多 人在使用应用