SMPS Product Question & Answer , 261 条评论

The support was amazing, they helped me with everything I needed. 5/5 :). Also the app works perfectly fine on my store

fixed my issue so quickly, good job! I'd like to recommend this to others need this function since it's it totally free and so good

This is a great app!! I love how easy it is, how it looks, how it will help with customer learning and interaction, and I love the automated email sent when you answer someone's question.

This is easy to use and convenient app that would help my store in a great way! This would help me answer any inquiries to my store.

This is the best app I found for FAQ/Q&A on the Shopify app store. The customer service is also very very good. Very impressed.

This is a great APP with advanced features. Support is also providing quick responses and solving all the problems.

Looks nice does the job. The only problem is once you publish a question, the question is published forever. If you delete or unpublish the question, the questions still remain visible on your store. I have contacted support 4 or 5 times and they have removed the individual question, but they have not given me a way to do this myself.

So anytime I want a question removed I have to wait 1-2 days for someone on their team to manually delete the question for me. Very inconvenient and just doesn't make sense.

Amazin support! The fastest response time. They removed some things we didn't need so quickly! highly recommend!

Amazing app with fabulous customer support. Was facing initial hiccups. My email to them was responded to in 5 minutes! Could not have asked for more

Good idea. Needs to be a bit easier to customize re: placement, and color, size etc of button. Would recommend.