SMPS Product Question & Answer , 260 則評價
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I used this app for few weeks and found it adds + 15 sec to page load time. Test on your website before deploying.
Hi,
I acknowledge that there was an issue for about 6 hrs on our servers of this app only.
We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.
Otherwise, our apps are known to be best for loading and performance.
I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.
I apologise and regret the inconvenience it might have caused.
Amit
CEO, Simprosys InfoMedia.
Just getting started with this app. I hope it will help with my customer interaction and sales.
I just installed, and developer kindly helped me with code issue which I really appreciated. I will use for some time to see the conversion result
I was had an odd installation, but Milan was very responsive and helpful over and beyond. A simple effective app that is well worth the price of admission. Thank you Milan for helping me get up and running
Cant use apps that have issues and suddenly cause 30 sec load times. No way to immediately chat with devs either. Just can't take the risk these days.
Hi,
I acknowledge that there was an issue for about 6 hrs on our servers of this app only.
We have fixed it. In fact, we learnt this lesson hard and have made the corrections in the process that led to this situation.
Otherwise, our apps are known to be best for loading and performance.
I can see you have uninstalled the app and let me know if you need any kind of assistance in the reinstallation.
I apologise and regret the inconvenience it might have caused.
Amit
CEO, Simprosys InfoMedia.
Simply outstanding app and support. This app performs perfectly at a low cost. Cannot recommend highly enough!
I installed the app and was having problems with it displaying. I emailed customer service and the problem was fixed expeditiously. Thank you Milan
Developer made custom installation per our request.
Great app! Outstanding customer support! Highly recommended!
Installed this app a few days ago and it really does work well. Arms length interaction and starts to create a valuable and poignant FAQ on your product page and product specific too. Great app.
I found out about this app when it was listed as a recommended app on my Shopify store home page. Since I occasionally get questions from potential customers by phone about one of my products, I knew this app would be helpful both to my customers and my SEO. After installation, I was not happy with the size of the "Ask a Question" button in relation to my "Add to Cart" button, but could not figure out how to change it. I sent an email to support@simprosys.com. Mr Jivani responded and was able to change it to my satisfaction. I highly recommend this app.