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They helped me with the installation very quickly. Great customer support. Recommend using the app!
I struggled with putting the code into my Shopify store and Milan Manvar from Simprosys Infomedia support immediately responded to my need for assistance and was able to help me place the code in my store and it's working beautifully. Thank you Milan!
Excellent support from Milan. Still new to the app, but it looks promising. My only suggestion: please make your backend more visually appealing.
good and easy to use, very helpful customer service, always answer quickly and solve all the problem for us.
I've been using this for years. Basically, it adds free content to your product pages, while providing service ot customers. win/win.
Also, the support is fast and friendly.
Got the answers I needed and issue resolved quickly.
The response time was less than 12 hours. I'm happy.
Nice, simple solution for adding Questions & Answers to your site. Affordable and easy to set up. Easy to customize if needed.
Very impressed by this app so far. It's super easy to install and customise. On top of that, it helps to reduce calls and also helps boost SEO by having additional on page information.
We've used the question and answer app heavily and we find it to be a great way to engage with casual visitors on our store. Often these lead to email exchanges and phone calls. We see so many sites with many questions and no answers, so we feel that our prompt and thorough answers are a good advantage for us. The app works fine, and the support has been great when we needed any adjustments to match our page theme and setup. Relatively easy to 're-integrate' when you change/update themes, but don't forget to test after theme updates.
We've been thrilled with this app. It's increased our ability to capture emails, answer important questions, and -- best of all -- it has resulted in a marked increase in our sales. Customer service from the app developer has been fantastic. Highly recommended!