Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, intuitive features, and reliable performance. They value the ability to manage content, add Q&A sections to product pages, and create mini FAQ pages. The app's customer service is praised for their prompt and professional responses. Merchants also note the SEO benefits, such as increased traffic and improved Google ranking. The app's affordability, value, and seamless integration are also highlighted. It's seen as a tool that enhances customer understanding, reduces customer service workload, and encourages repeat site visits.

Edited December 13, 2016

This app is so easy to install. Our customers love this app! The Questions are pouring in every day. It really helps us understand what content is missing in our descriptions and make it easier for our customers.

When you answer a question, you can also reply directly to the customer and then post the answer. The content is searchable by google.
I'd recommend the pro plan, so you can benefit by their excellent customer service. We used this company for the Google trusted store app too. FANTASTIC!

Keep Doggie Safe
United States
About 1 year using the app
August 17, 2020

Very nice and instant support and not expensive.
I will recommend to small business or who sell some products that may have many professional issues.

arylic
Hong Kong SAR
About 1 year using the app
April 27, 2017

Works perfectly. Excellent and fast customer service the one and only time I required it. Thank you.

Sfm Sales
United Kingdom
12 months using the app
Edited May 31, 2018

Simple to install makes a nice addition to our website.

J2skincare
United States
11 months using the app
April 15, 2020

A very good app and wonderful support. With our recent support query, we get supported very quickly.

Artisans Galleria
Pakistan
11 months using the app
August 22, 2017

Great Q & A App! Fire Sale Approved!

Pix Gifts
United States
11 months using the app
June 7, 2022

Great help. needed additional support and they were there to help me through the process. Effective tool for product pages!

Cardboard Cat Homes
United States
11 months using the app
September 11, 2020

I used this app to answer the most common questions I used to get when people called in or chatted. Not only has it reduced the amount of time I spend doing this, but it also has helped with my SEO. I highly recommend this app.

Resolute Rambler
United States
10 months using the app
March 22, 2021

The entire Simprosys team is awesome and extremely helpful. We are using the feed for google and just yesterday decided to add the product Questions & Answer app. The add was easy to install but I did want to make it seem built in so I reached to support and Milan who is great and provides the best customer service was able to help me out and take care of this. Make it easy on yourself and just click add for simprosys you wont be sorry and it will make your life easy!

Outdoor Kitchen Connection
United States
10 months using the app
April 13, 2020

Customer support is very helpful and fast.
Easy to talk to. Would recommend this to all users.
Help me to solve my issue within 24 hrs

Snailax
United States
10 months using the app