Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to streamline customer queries and enhance product descriptions. It's praised for its user-friendly interface, seamless integration, and customizable Q&A and FAQ features. Many commend the support team's efficiency and the app's affordability. It's been beneficial in reducing customer service workload and improving SEO. It's highly recommended for its excellent customer service, ease of use, and value addition to product pages.

September 13, 2021

Great support! As I wasn't able to install the app perfectly, I got in contact with the support. They did it for me in no time. And btw., the app works great.

Cooling Bay
United States
About 2 months using the app
September 28, 2016

Prompt support. A great app. Been able to answer a few questions that others can see and decide about their purchase. Works perfect for my product and I'm very surprised to see how detailed a customer can get, which is great!

Theblacksteel
India
About 2 months using the app
December 16, 2020

Excellent customer service! Milan respond to everything and very quickly! Great job from simprosys! Thank you!

Meller
Spain
About 1 month using the app
September 5, 2019

Fantastic customer support. Fast, friendly and precise. We asked them to modify some small aesthetic details, they did it in a day.

Aztro Marketplace
United States
About 1 month using the app
May 10, 2017

Great app. Works like it should, exactly as promised. Thank you for offering it for free, it is a great tool for engaging with customers and creating content on your site. I highly recommend this. Bravo Simprosys! Keep up the good work!

Expression Tees
United States
About 1 month using the app
October 5, 2016

Perfect for customer request. Looking forward to use it!

Ue Timepieces
Sweden
About 1 month using the app
February 2, 2023

User-friendly app with fast & helpful Support team. Functions as advertised and easy to integrate into site.

Fountainful
United States
About 1 month using the app
October 3, 2016

Excellent apps, the support is great.

Menxtend
United States
30 days using the app
March 11, 2017

Very handy for product pages, brilliant way to communicate with customers as well. I highly recommend to download this app. Customer support is great and get back to you literally instantly. Problem solved right there and then. Keep up the good work!

Xgameconsole
United Kingdom
26 days using the app
March 2, 2023

Best Q&A app on shopify. Very clean app with an excellent backend. Support is fantastic. Fast and very friendly. Well done

Stahlcar Scan Tools
New Zealand
25 days using the app